Production Project Lead
About the role
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- To demonstrate excellent communication skills
- To demonstrate excellent presentation skills
- To develop and maintain excellent client relationships
- To manage project related issues during the lifecycle of all assigned projects in collaboration with SPM and PM
- To develop and maintain excellent relationships with ICON, Sponsor and third party teams.
- Facilitate post-project evaluations e.g. project closeout, action and assign ownership of any resulting actions
- To collaborate with SPM to ensure up-front pre-requisite items are in place to support the project (e.g. client deliverables, customer requirements/solution specification, etc)
- To monitor client satisfaction trends together on a monthly basis
- To review and manage any client related or product content issues with production, process or product content and mitigate, find solutions to address any possible conflicts
- To represent Firecrest to the highest standard at all client meetings
- Client relationship management, build and maintain relationship with client through project delivery.
Project Management
- To demonstrate a strong ability to work as part of a team
- To manage and motivate a production team to deliver projects on time and within budget
- To feedback on team and team member performance
- To facilitate production process improvements
- To ensure provision of project source material and project IT infrastructure.
- To ensure changes in scope are appropriately managed
- Conduct project related meetings e.g. handover meeting, kick-off meeting (via teleconference or face-to-face)
- Complete and communicate Project Plan
- Attend daily scrum
- Complete Risk Register Issues & demonstrate and apply risk and issue mitigation strategies
- Set up all relevant Project Meetings
- Provide all project related information from Sponsor to team
- Manage and supervise the production team
- Report KPIs on a weekly basis
- Deal with any project progress delays promptly
- Drive continuous improvement with the production team
- Travel (approximately 20%) domestic and/or international
- Preferably 2 years + relevant Project Management experience in a client facing role, ideally in the pharmaceutical/biotech or healthcare industry
- Clinical/ science background a distinct advantage
- Customer focus and goal oriented
- People management skills
- Presentation skills
- Excellent verbal, written and interpersonal skills, issue management and resolutions skills.
- Confidence in self and organization and a “can do” attitude.
- Strong attention to detail.
- Bachelor's degree in Science, or equivalent work experience required
A better career. A better world. A better you.
Our people are our greatest strength, are the core of our culture and the driving force behind our success. Throughout all levels of the company, our people have a drive to succeed and a passion that ensures what we do, we do well. We help you build exciting and rewarding careers, deliver results to help bring life-changing medicine and devices to market and maintain ICON’s success as an industry leader. See all locations Read more
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