Project Coordinator
About the role
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The primary responsibilities of this job include:
- Centralization of data on instruments for yearly selection
- Selection of instruments to include in PROQOLID found in various sources
- Contact of instruments Developers
- Identification of contact name and details
- E-mailing
- Follow-up
- Answering to developers queries
- Extraction of non-scientific data
- For PROQOLID: Update and Quality check of non-scientific data for new or to be updated instruments
- For Data Extraction projects (instrument descriptive grids)
- Database handling of
- Creation of instrument pages in the BackOffice & Inclusion of data collected (incl. those from author)
- Final publication of questionnaires extracted
- Technical support: Answering questions related to databases about user experience
- Articles
- Searching and ordering articles
- Filing articles
- Transfer of articles to PM
- External Resources
- Assist the Project Manager in the production follow-up: workload follow-up, planning and dispatch, delivery reception and reporting
- DCP Unit administrative follow- up
- Invoices/Budget/Time
- Reporting: update of tables and monthly dashboards
- Participating in the training program for new team members
- Strong customer service skills, including ability to communicate clearly and positively with clients (clarifying by questioning and reformulating) and resolve customer issues or complaints. The customer also being internal MRT users.
- Ability to qualify and formulate the need and requirement
- Ability to present information effectively, clearly, and concisely
- Fluency in English (written/oral)
- Search, find, evaluate relevance of, analyze, interpret, summarize, and compile data from various research sources
- Prioritize and organize multiple simultaneous tasks to ensure timely and accurate completion. Requires effective use of organizational and time management skills. Ability to propose different scenarios according to the priorities
- Work with minimal supervision and demonstrate appropriate initiative when making decisions and problem-solving. Demonstrate flexibility and an open-minded approach to task completion
- Excellent ability to present information effectively, clearly, concisely and positively both orally and in writing (instructions, procedures, guidelines, work note, work documents, training session, marketing documents…)
- Carry out instructions furnished in written or oral form, with attention to detail
- Understand, apply, and use personal computers and various software applications (e.g. OUTLOOK, WORD, EXCEL, PowerPoint, Acrobat, etc.), and browse the Internet (visible and invisible web)
- Effectively work independently, as well as part of a team and with a diverse group of individuals in an international context
- Ability to maintain confidentiality of information regarding company financial and other information
- Establish and maintain cooperative working relationships with others contacted in the course of work; teamwork and consensus-building skills, sharing of useful information and experience
- Ability to spot issues related to projects or organization, propose corrections or escalate to management team
- Experience with medical terminology and/or within research/clinical settings desirable
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. Learn more about Our Culture at ICON
Day in the life
Teaser label
Our PeopleContent type
BlogsPublish date
12/10/2025
Summary
Zhong Yao's Journey at ICON Plc in China Zhong Yao's career in clinical research spans over two decades, with leadership roles across major CROs and a commitment to advancing healthcare in China.
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IndustryContent type
BlogsPublish date
12/01/2025
Summary
How Data Moves Through a Clinical Trial Clinical research depends on one essential element: trustworthy data. Every safety decision, every statistical conclusion and every regulatory submission i
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BlogsPublish date
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Summary
Quality and Compliance for New Entrants: A Plain Language Guide Quality and compliance can feel like dense subjects when you are entering clinical research for the first time. Many job
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