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Project Coordinator

Reference: JR063602
This vacancy has now expired.
Mapi Research Trust (MRT) is a non-profit organization dedicated to improving patients' quality of life by facilitating access to Patient-Centered Outcome (PCO) information. We promote scientific approaches in the PCO field and encourages exchanges between academics, pharmaceutical companies, and international organizations around the world in the service of incorporating the patient's voice into every step of the development process of new treatments,
We are looking for a Project Assistant to join our MRT team in Lyon. In this role you will provide customers (Pharmaceutical companies, e-vendors and Academics from scientific community) information on instruments/COAs (Clinical Outcomes Assessment) via our platform searching for the relevant information in given timeline and utilizing various sources.

The primary responsibilities of this job include:

  • Centralization of data on instruments for yearly selection
  • Selection of instruments to include in PROQOLID found in various sources
  • Contact of instruments Developers
    • Identification of contact name and details
    • E-mailing
    • Follow-up
    • Answering to developers queries
  • Extraction of non-scientific data
    • For PROQOLID: Update and Quality check of non-scientific data for new or to be updated instruments
    • For Data Extraction projects (instrument descriptive grids)
  • Database handling of
    • Creation of instrument pages in the BackOffice & Inclusion of data collected (incl. those from author)
    • Final publication of questionnaires extracted
    • Technical support: Answering questions related to databases about user experience
  • Articles
    • Searching and ordering articles
    • Filing articles
    • Transfer of articles to PM
  • External Resources
    • Assist the Project Manager in the production follow-up: workload follow-up, planning and dispatch, delivery reception and reporting
  • DCP Unit administrative follow- up
    • Invoices/Budget/Time
  • Reporting: update of tables and monthly dashboards
  • Participating in the training program for new team members
To be successful you will have:
  • Strong customer service skills, including ability to communicate clearly and positively with clients (clarifying by questioning and reformulating) and resolve customer issues or complaints. The customer also being internal MRT users.
  • Ability to qualify and formulate the need and requirement
  • Ability to present information effectively, clearly, and concisely
  • Fluency in English (written/oral)
  • Search, find, evaluate relevance of, analyze, interpret, summarize, and compile data from various research sources
  • Prioritize and organize multiple simultaneous tasks to ensure timely and accurate completion. Requires effective use of organizational and time management skills. Ability to propose different scenarios according to the priorities
  • Work with minimal supervision and demonstrate appropriate initiative when making decisions and problem-solving. Demonstrate flexibility and an open-minded approach to task completion
  • Excellent ability to present information effectively, clearly, concisely and positively both orally and in writing (instructions, procedures, guidelines, work note, work documents, training session, marketing documents…)
  • Carry out instructions furnished in written or oral form, with attention to detail
  • Understand, apply, and use personal computers and various software applications (e.g. OUTLOOK, WORD, EXCEL, PowerPoint, Acrobat, etc.), and browse the Internet (visible and invisible web)
  • Effectively work independently, as well as part of a team and with a diverse group of individuals in an international context
  • Ability to maintain confidentiality of information regarding company financial and other information
  • Establish and maintain cooperative working relationships with others contacted in the course of work; teamwork and consensus-building skills, sharing of useful information and experience
  • Ability to spot issues related to projects or organization, propose corrections or escalate to management team
  • Experience with medical terminology and/or within research/clinical settings desirable
Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.
Mapi Research Trust and ICON Plc are equal opportunity employers - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment

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