Project Mgr, (Patient-Centered Services)

The Project Manager is responsible for the creation, development and maintenance of the relationship with the Authors of Clinical Outcome Assessments (COA) within the Author Collaboration Unit (ACU) within the Mapi Research Trust.

Mapi Research Trust is a non-profit organization dedicated to improving patients' quality of life by facilitating access to Patient-Centered Outcome (PCO) information. Mapi Research Trust promotes scientific approaches in the PCO field and encourages exchanges between academics, pharmaceutical companies, and international organizations around the world in the service of incorporating the patient's voice into every step of the development process of new treatments.

The primary responsibilities of this job include:

• The development of new and existing relationships, collaborations with target author partnerships, to offer appropriate services (including translatability assessment, webinars, articles in the PRLNL, authors reports)
• Involved with developing partnerships from the first contact, until the signing of the contract and be involved to review work specification to make sure product meets client needs
• Setting up of the collaboration process for delivery of services with the internal team; such as distributing the author questionnaires (original, translation in print and electronic versions of the license) by MRT and a translation by Mapi exclusive VL
• Manage various-sized projects including budget, dashboards, organizational and administrative aspects, ensuring deadlines are met or exceeded and signing off on completed project
• Ensure that all deliverables have the highest quality standards
• May engage in appropriate travel to meet with instrument developers and or appropriate organizations to develop author relationships

Essential Criteria:

• Bachelor's Degree or equivalent experience
• Strong experience in Client Services, if possible in pharmaceutical or medical research and/or scientific publishing
• Knowledge of clinical outcomes assessments or patient centered outcomes research, linguistic validation
• Excellent commercial skills especially smart listening, problems solving and negotiating
• Excellent customer service skills, including ability to communicate clearly with clients and resolve customer issues or complaints
• Excellent communication skills in written and spoken English

Benefits of working at ICON:

Other than working with a great team of smart and energetic people, we also offer a very competitive salary and benefits package that includes an excellent pension scheme, private health care, and life assurance and staff recognition schemes. We also have a defined career path for successful individuals in this practice.

What's Next?

Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.

ICON plc Company is an equal opportunity employer - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment.