Quality Control Analyst I

At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.

Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That's our vision. We're driven by it. And we need talented people who share it.
If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.

ICON plc, a leading Contract Research Organisation employing approximately 14,000 employees across 97 offices in 38 countries, seeks a highly motivated QC Analyst to join its Global Quality Team in the Singapore Laboratory.

The successful candidate will join a professional and experienced team focused on making an impact globally and supporting ICON's mission - to help its clients accelerate the development of drugs and medical devices that save patient lives and improve their quality of life.

The Role

Based in the Singapore laboratory, the successful candidate will join the global QC team and will be responsible to work locally and globally within the quality monitoring system. The successful candidate will be responsible for the processing, maintenance, and improvement of global quality control data accumulated within the global quality and harmonization monitoring system to ensure the production of the highest quality data sets. The successful candidate needs to possess some knowledge in areas such as method validation, and laboratory clinical laboratory systems and equipment.

Due to the nature of this position it may be required for the employee to travel.

Role responsibilities include:

• Sustaining the global quality control program for all ICON Laboratories including data entry, data management, data analysis, action plan development, and corrective action monitoring.

• Fluent knowledge of the global quality control system, skills to endure and successfully participate in internal, regulatory, and client audits with respect to the global quality control system.

• Support the Biorad Unity Quality Control System, and related activities.

• Prepare and present quality control summaries to Senior Management.

• Facilitate discussions, and contribution of advanced troubleshooting techniques that will provide opportunities to improve performance.

• Review and contribute cumulative knowledge to improve correlative performance between laboratories.

• Drive the laboratory correlation data analysis, and feedback process towards real time processing.

• Ensure compliance with all regulatory requirements domestic, and internationally.

Experience & Knowledge Requirements:

• Bachelor's Degree for Academy trained or ASCP Certified Technologists

• Masters or PhD. in Clinical Laboratory Science or related field for uncertified applicants

• Quality Certification / Six Sigma Certification preferred.

• 3 - 6 years of prior relevant clinical laboratory experience with some in a supervisory capacity.

• Academy trained or ASCP Certified Medical Technologists preferred

• Strong verbal and written communication skills.

• Knowledge of CAP regulatory requirements including proficient testing.

• Proven track record of contributing to quality, and process improvements.

• Ability to liaise, and develop a collaborative work environment with laboratory personnel including management.

• Strong understanding of statistical concepts with the ability to interpret the trends, and predict future performance.

• Ability to remain composed in stressful situations, performing effectively despite shifting priorities, work load, and external pressures.

• Accomplished action oriented self-starter actively seeking out improvements, and team development

• Mandarin-speaking ability is preferred.

Benefits of Working in ICON:

ICON enjoys a strong reputation for quality and is focused on staff development. We make it our mission to attract the most diverse and creative minds into the business and we continually strive to provide opportunities for our people to excel, grow and build a great career.

We understand that our greatest asset is the skills and talents of our people and they are truly what set us apart.

Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package - a dedicated recruiter will discuss this with you at interview stage. We care about our people as they are the key to our success. We provide an open, friendly and dynamic working environment where we empower people and provide opportunities to develop long term careers.