Quality Control Analyst II - Office-Based - Dublin, Ireland

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

• As a member of staff, the Quality Control Analyst is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

Personal Effectiveness:

• Operates independently with a willingness to make decisions; Projects credibility and makes a professional and positive impression on others; Monitors progress and holds self and others accountable.
• Robust Thinking: Identifies the key elements of a situation and any gaps and inconsistencies in data. Makes rational judgements from available information and analysis

​Quality Control:

• Sustaining the global quality control program for all ICON Laboratories including data entry, data management, data analysis, action plan development, and corrective action monitoring.
• Fluent knowledge of the global quality control system, skills to endure and successfully participate in internal, regulatory, and client audits with respect to the global quality control system.
•  Support the Bio-Rad Unity Quality Control System, and related activities.
• Prepare and present quality control summaries to Senior Management.

Proficiency Testing:

• Sustaining the global quality control program for all ICON Laboratories including data analysis, action plan development, and corrective action monitoring.
• Facilitate discussions, and contribution of advanced troubleshooting techniques that will provide opportunities to improve performance.

​Laboratory – to – Laboratory Correlations:

• Review and contribute cumulative knowledge to improve correlative performance between laboratories.
• Drive the laboratory correlation data analysis, and feedback process towards real time processing.

Other:

• Ensure compliance with all regulatory requirements domestic, and international.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience:

• Chemistry and/or Hematology experience preferred.
• EU/APAC: 3 – 6 years of prior relevant clinical laboratory experience with some in a supervisory capacity.
• Strong verbal and written communication skills.
• Knowledge of CAP regulatory requirements including proficient testing.
• Proven track record of contributing to quality, and process improvements.
• Ability to liaise, and develop a collaborative work environment with laboratory personnel including management.
• Strong understanding of statistical concepts with the ability to interpret the trends and predict future performance.
• Ability to remain composed in stressful situations, performing effectively despite shifting priorities, workload, and external pressures.
• Accomplished action-oriented self-starter actively seeking out improvements, and team development.
• Due to the nature of this position, it may be required for the employee to travel.  Therefore, dependent on the employee’s location, the employee may be required to possess a valid driver’s license.

Qualifications:

• Bachelor’s Degree, or local equivalent in Clinical Laboratory Science, or related field – required.
• Master’s degree in science, or local equivalent, or related field – preferred
• Clinical Laboratory Science Certification, or local equivalent - preferred
• Quality Certification – preferred
• Six Sigma Certification – preferred

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply