Research Operations Coordinator (North Wales, PA)

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life. Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

Location: Fully remote for now. Will most likely require office time (2 or 3 days) weekly in the future in West Point, PA

Responsibilities

• Coordinate compliance and operational tasks in support of non-interventional research activities.
• Main responsibilities include:
  • Managing compliance activities related to publication development and archival of all required documentation in internal repository (e.g. iEnvision)
  • Coordinating contracting and budget management activities related to confidentiality and consultant agreements
  • Assisting with the development and planning activities for scientific meetings with internal and external stakeholders
  • Conducting transparency reporting on a quarterly and ad-hoc basis for PPSA/EFPIA compliance
  • Tracking and managing external facing SharePoint sites, including set-up, maintenance, and managing content
  • Uploading all required documents into systems per applicable compliance requirements
  • Coordinating internal and external meeting management and draft/review agendas and minutes
  • Tracking project timelines and deliverables and follow-up on action items
  • Troubleshoot issues as they arise and work to bring to timely resolution
  • Adherence with all applicable compliance requirements
  • Assist with ad-hoc requests, which may include formatting documents, creating job aids/checklists, and developing training guides/presentations.

Qualifications

• Bachelor’s degree required, education in public health (or closely related discipline: epidemiology, biostatistics, biometry, or biological sciences) preferred
• Exposure to clinical/observational research (1 - 3 years of related job or equivalent experience; e.g. Research Assistant, Research Coordinator, and/or Project Manager)
• Proficient and knowledgeable in Microsoft 365 applications (Word, Power Point, Excel, Teams, etc.)
• Must have strong communication and organizational skills
• Strong project management skills
• Ability to be flexible and manage multiple deadlines simultaneously
• Ability to work independently
• Basic knowledge of epidemiologic or outcomes research

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.