Senior Manager - Patient Recruitment

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life. Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Principal Manager, Patient Recruitment will be responsible for the development of Global Recruitment and Retention strategy across assigned programs. The Program Lead will develop and implement a strategy that enables Clinical Trial Management (CTM) team to deliver on enrollment goals

What you will be doing;

Develop and deliver a comprehensive and innovative global patient recruitment and retention strategy that enables efficient engagement, recruitment and retention of clinical trial participants

Partner with feasibility program lead to provide a consistent and seamless handoff from operational feasibility to enrollment planning

Leverage available sources to evaluate past and current landscape, patient journey map, patient ID strategy and patient experience plan

Ownership of the preparation and execution of global patient facing material

Present strategy session to inform Clinical Trial Management and Medical team of strategy options and appropriate hand-off of strategy execution items

Accountable for vetting and recommending patient recruitment vendors in partnership with Vendor Management team

Develop Key Performance Indicators to track recruitment and retention strategy impact

Contribute to process improvement activities within FASTR patient recruitment group

Contribute to creation of centralized repository for program and study support tactics ad tools

May be responsible for mentoring junior staff

Minimum 8 years’ experience working within patient recruitment/retention and clinical trials

A good understanding of ICH / GCP guidelines

Demonstration of cross-functional understanding related to drug development

In-depth experience with drug development enrollment scenarios

Previous experience managing third party external service providers

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.

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