Senior Outcomes Project Manager

As a Senior Outcomes Project Manager you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

Main responsibilities:

• Assist with the development of process specific guidance and training materials
• Manage timely reviews of research documents to ensure high quality, scientifically rigorous research protocols
• Identify and escalate issues related to scope and guidance
• Drive efficiencies for research processes through automation, simplification, and redesign
• Own research related processes and related operational aspects
• Assist with the development of IT systems and solutions
• Track timelines/deliverables and follow up on action items
• Conduct monitoring and tracking of quality deliverables and develop associated metrics
• Develop activity-wide quality metrics, analyze trends, and prepare reports utilizing visualization methods
• Participate in and contribute to project teleconferences
• Liaise with cross functional teams to communicate project status and/or needs
• Participate in process improvement initiatives to ensure research is conducted in an expedient and complaint way
• Must thoroughly understand and describe research related processes, including protocol review process, to internal stakeholders such as Scientists, Study Managers, Quality Assurance, Compliance, IT, and other cross-functional colleagues
• Troubleshoot issues as they arise and work to bring to timely resolution

In addition to the roles and responsibilities of the Outcomes Project Manager, the Senior Outcomes Project Manager is responsible for the following: 

• Develops best practices that are shared cross-functionally as it relates to Non-interventional research processes.
• Onboarding and mentoring of new PMs. 
• Subject Matter Expertise (SME) on a dimension of the non-interventional research responsibilities
• Support of the leadership team with activities such as metrics tracking, data integrity for audits and quarterly reports, and training

Education:

• Bachelor’s degree required

Required Experience and Skills: 

• 2+ years in the research project manager or comparable position plus 3 years of demonstrated and documented high proficiency across multiple non-interventional research process responsibilities 
• Ability to communicate with broad range of people, including Scientists, Legal, Compliance, Privacy, and Senior Leaders. 
• Ability to negotiate and obtain commitment and buy-in from stakeholders, team members, and leaders. 
• Strong project management skills including strong organizational and time management skills 
• A background in public health, epidemiologic, clinical and/or outcomes research.  
• Proficient with Microsoft office applications and SharePoint
• Strong communication and interpersonal skills
• Ability to be flexible and manage competing deadlines
• Ability to successfully work independently and within a team
• Self-starter, detail and results oriented, able to handle multiple projects simultaneously and comfortable working in a fast-paced environment

Preferred Experience and Skills: 

• Master’s degree in public health or research-related field 
• Experience working on real-world evidence studies and developing protocols
• Experience with the development and maintenance of research-related processes

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.