Senior Site Payment Analyst

As a Senior Site Payment Analyst you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

What you will be doing:

• Works with the sponsor RPA team to modify and enhance the BOTs currently used by Site Payments.
• Generates ideas and solutions to improve requested contract/budgets to make paying sites smoother.
• Acts as a mentor for other Site Payment Analysts by demonstrating the role of an experienced Site Payments Analst in preparation and execution of all functions. Assists in the training of new staff and assists Site Payment Manager in identifying training needs, as well as provide input to manager regarding performance appraisals/reviews as requested. Performs any additional tasks that are delegated by the Site Payment Manager.
• Ensure all Investigational Site Budgets are entered into the site payment system accurately.
• Perform periodic QCs and reconiliations reviews of data.
• Act as a point of contact for investigational sites for questions related to payments.
• Release payments as outlined in Investigational Site Clinical Trial Agreements.
• Enhances skill at discerning and responding to issues at sites that pose risk and escalating accordingly.
• Advances consistency, timelines and completeness of all interactions with site in database.

• Act as a liaison for providing updated documents (ICFs/stipends, site contract amendments) to Sponsor's Payment System. (PM must inform Sponsor's Payment System and FSP Resource of study changes/amendments that impact all budgets or ICFs).

• Approve invoiceables submitted by sites – Responsible to review contract to ensure invoices are per contract costs and terms, any out of scope items to be escalated to the PM for review/approval Work with Clinical Budget Analyst (CBA) to resolve questions raised during reconciliations completed at all site active and all subject enrolled as needed.

• Send out monthly notifications to the study team to remind PMs to notify them of PI updates/changes.

• Participate in close out meeting with PM and CBA Perform full reconciliation of payments made, site and subject level.

• Generates ideas and solutions to improve requested contract/budget changes while appropriately partnering with Functional Manager and/or CTA Lead for feedback and execution.

• Enhances skill at discerning and responding to issues at sites that pose risk and escalating accordingly.

• Advances consistency, timeliness and completeness of all interactions with site in database.

• 2-4 years’ relevant experience
• Read write and speak fluent English; fluent in host country language required
• BA or BS degree preferred

• Exhibits increasing proficiency in executing documents that are complete and accurate delivered within shorter timeframes.

• Exhibits proficiency in managing multiple projects and clients with competing priorities.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.