Site Payment Manager
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- Accounting & Finance
- ICON Strategic Solutions
- Remote
About the role
Global Site Payment Manager
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
The Regional Site Payments Manager is responsible for oversight and management of the Site Payment Analyst group, across all therapeutic areas in a specific region.
This role will be accountable to ensure all Site Payments made in a specific region are made in accordance with the site contract and ontime.
What You Will Be Doing:
Managing the end-to-end investigator payment process, ensuring accuracy, timeliness, and compliance with contracts and regulations.
Overseeing the calculation, tracking, and processing of payments to investigators and clinical sites across multiple studies and regions.
Collaborating with clinical teams, finance, and legal departments to ensure alignment and compliance with payment terms and agreements.
Functional Oversight of SPAs in assigned region
Primary escalation point of contact for payment related inquiries raised by study team members and regional SPAs
Oversee training for new/incoming regional SPAs
Work with Global Site Payment Manager for resourcing and assignments within associated region
Provide insight for regional perspective related to budget templates, Payment Exhibits in the CTAs, and configuration of Subject Visit from EDC report
Help maintain processes specific to assigned region
Ensure consistency in regional Site Configuration in vendor payment system
Ensure alignment of Site Payment processes and approach globally
Oversee regional compliance, to ensure payments are approved ontime.
Attend leadership and training calls pertaining to a specific region as requested by Global Site Payment Manager
Your Profile:
Bachelor’s degree in finance, business administration, or a related field is preferred, with experience in investigator payments or financial operations within clinical trials.
Proven experience in managing financial processes, with a focus on accuracy, compliance, and process optimization.
Strong communication (written and verbal) skills to be able to interact with internal Vertex groups as well as external groups
Strong problem solving and critical thinking capabilities
Able to proactively identify project opportunities, challenges/risks and implement appropriate actions with some supervision
Ability to work in a matrix, cross-functional team
Ability to understand, clearly articulate, and defend escalated payment requests and approvals
Thorough understanding of global payment processes across multiple countries
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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. Learn more about Our Culture at ICON
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