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- Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.
- As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
- Provide technical support to Investigator Sites, CRA, and Sponsors on questions or issues pertaining to protocol requirements including collection instructions, shipping, and supplies and testing in a call center environment.
- Investigate problems related to subject visits, until resolution is complete, by issuing outgoing queries, addressing incoming queries/answers from sites as well as responding to internal queries.
- Notify Sponsors, Investigators, and/or CRAs of values as specified per protocol or laboratory SOPs.
- Perform minor database updates pertaining to subject or visit information and investigator/CRA contact details.
- Order supplies/kits for sites as per Sponsor, CRA, or site request.
- Any other relevant task assigned by management.
- You will have a minimum of 1 to 2 years of customer service experience within a clinical environment and hold a Bachelor’s Degree in a Science related field.
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Who we are
Salary
Location
Netherlands, Groningen GRQM (PRA)
Department
Full Service - Early Clinical and Bioanalytical Solutions
Location
Groningen
Remote Working
Hybrid: Office/Remote
Job Categories
Facilities & Administratives Services
Clinic
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotech
Reference
JR118367
Expiry date
01/01/0001
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Salary
Location
India
Department
Clinical Monitoring
Location
India
Remote Working
Remote
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us
Reference
2024-110031
Expiry date
01/01/0001
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Shortlist Save this role
Salary
Location
India
Department
Clinical Monitoring
Location
India
Remote Working
Office Based
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us
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2024-110030
Expiry date
01/01/0001
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Salary
Location
India, Chennai
Location
Bangalore
Chennai
Trivandrum
Bengaluru
Remote Working
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Clinical Programming
Job Type
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At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I
Reference
JR117921
Expiry date
01/01/0001
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