Site Specialist I

Site Specialist I - Sofia, Bulgaria - hybrid

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Site Specialist I at ICON, you will support investigator sites with key administrative and operational activities to help ensure clinical trials run smoothly, efficiently, and in compliance with applicable regulations.

What You Will Do:

You will contribute to site management and operations activities, taking responsibility for your deliverables and working collaboratively.

Key responsibilities include:

• Supporting the collection, review, and tracking of essential site documents in accordance with study requirements and SOPs.
• Maintaining accurate site information and status updates in clinical trial management systems and trackers.
• Assisting with site communications, meeting scheduling, and follow-up on outstanding actions.
• Helping prepare materials for site visits, meetings, and audit or inspection activities.
• Ensuring site-related documentation is filed correctly to support inspection readiness.
• Collaborating with CRAs, Clinical Site Associates, and project teams to resolve basic site queries.

Your Profile:

You will bring relevant site management and operations experience, along with the following qualifications and skills.

Required qualifications and experience:

• Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent experience.
• Initial experience in clinical research, administration, or a similar regulated environment is preferred.
• Strong organisational skills and attention to detail, with the ability to manage multiple tasks and timelines.
• Good communication skills and a customer-focused approach to supporting sites and internal colleagues.
• Comfort working with spreadsheets, databases, and standard office software.
• Willingness to learn clinical trial processes, GCP principles, and site operations.

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply