ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
The responsibilities of this position include, but are not limited to identifying, training/initiating, and closing out study sites; conducting remote site monitoring visits and/or targeted on-site visits as needed, conducting remote site management activities, managing study sites and the required protocols, amendments and/or deviations, assuring that data is reported accurately and timelines are maintained.
Your Profile:
Recognize, exemplify, and adhere to ICON's values which center around our commitment to People, Clients, and Performance.
As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
Ability to work on study teams that are often virtual, multi-cultural, and multi-disciplinary.
Serves as the primary contact for sites and investigators participating in studies.
Acts as a resource for internal study teams and other ICON departments.
Maintains, reviews, and ensures adequacy of information and data contained in site management reports, tracking systems (CTMS or others) and other site management documents.
Conducts and completes remote site management activities, with support as needed, according to applicable SOPs and the Site Management Plan.
Participates in QA audits as needed.
Regularly attends and contributes to project specific and departmental meetings.
Reviews drug storage and drug accountability procedures (as applicable), in accordance with applicable SOPs.
Maintains and archives study documentation and correspondence, as needed.
Assists with site contracting process, as needed.
Assists with timely preparation and submission of regulatory documents for IRB/IEC submissions according to local requirements, with support, as needed.
With support, demonstrates the ability to manage site assignments and workload.
Maintains Sponsor and patient confidentiality.
Actively participates in regular meetings with Project Managers or delegate, and/or RS Lead
Assists in development of site and patient enrolment strategies with project team; works to motivate sites to meet enrolment timelines.
Developing knowledge of and compliance with local regulatory requirements.
Compliant and current with departmental and corporate policies and procedures.
COMMUNICATION
Excellent written and oral skills while showing cultural awareness and understanding; strong presentation skills, proactive interaction with study team and site staff.
Demonstrates ability to provide and receive constructive feedback; appreciates team goals, respects others point of view and seeks advice when appropriate.
BUSINESS DEVELOPMENT
Supports the formation of relationships with internal and external customers.
May attend bid defense presentations, as needed.
Supports internal and external capabilities presentations.
TEAMWORK
Works in collaboration with internal and external colleagues to meet project objectives, timelines, and budget.
Follows departmental policies and procedures.
Takes responsibility for project tasks and sees these tasks through to successful completion, with support.
Completes special projects and miscellaneous assignments as needed to meet project and/or department objectives.
Maintains professional interpersonal relationships with team, sites, and Sponsor.
PERSONAL/PROFESSIONAL DEVELOPMENT
Increases knowledge of therapeutic areas, GCP and any applicable local regulatory requirements
Seeks opportunities to demonstrate leadership and enhance own professional growth.
Actively participates in Lunch and Learns, Journal Clubs, or other internal company training sessions.
Keeps current on industry trends and regulations.
LEADERSHIP
Self-motivated, developing organizational abilities for multi-tasking.
Supports the LPOR management activities and initiatives.
Supports the development and maintenance of practice-specific process documents (e.g., SOPs and Best Practice Guidelines).
Supports team compliance with all relevant SOPs and Best Practice Guidelines.
MANAGERIAL/ ADMINISTRATIVE
ADAPT ABILITY
Demonstrates flexibility working across different time-zones and working with internal and external teams.
Able to adapt to changes in deadlines, competing project demands and changes in assignments, with support.
PROBLEM SOLVING
Demonstrates resourcefulness, makes appropriate use of available technology and tools in seeking and implementing solutions.
Works well with other individuals and departments to solve problems; begins to seek solutions proactively.
WORK QUALITY
Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
