Sr Mgr, Clinical Operations
TA Business Partner
About the role
This vacancy has now expired. Please see similar roles below...
"At ICON, it's our People that set us Apart"
This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. We differentiate ourselves by developing innovative solutions to bring life-saving drugs to market faster in a more cost-effective way with better patient outcomes. We are a top five CRO with solid earnings and growth potential. Our belief in excellence is our core value in all that we do for our sponsor partners and the patients that we serve.
ICON Clinical Research is Whole Owned Foreign Company which founded in 1990 in Ireland.
We expanded our business from 1995 in APAC region.
Currently we are hiring the Senior Manager, Clinical Operations in Sydney, Australia.
This role is responsible for the coordination, execution, control and completion of the Clinical Operations at a key country level or group of countries and ensuring delivery and development of the Clinical Operations team against key metrics. Drive the completion and delivery of the end to end service through a variety of metrics and KPIs enabling ICON develop and grow the delivery of work at country, site and, if appropriate, at portfolio level. Provide direction and accountability for the operational teams and their delivery at the country and site level and provide input to Director Clinical Operations on same. Working within the clinical operations peer group to drive initiatives across the region and deliver these through their peers in their countries.
Role Responsibilities
· Responsibilities in regard to resourcing, line management, training, functional delivery and input on discussions around quality and operational delivery measurements within the Clinical Operations group at country level. Collaboration and reporting to the Director or VP on the above.
· Leading the overall delivery, through your operational team, to drive execution of service, client satisfaction, quality and efficiencies.
· Input to Director or VP on budgeting discussions for your country to drive productivity and quality within the region.
· Working as a key project lead on process improvement, efficiencies and technological development to enable to group to deliver on its year on year targets.
· Working across your peer group to develop key people processes, success to be implemented into the region.
· Lead key initiatives at the manager level across the global clinical operations group. To ensure best practice and continuity in the ICON services.
· A key contact for the country in regard to operational questions and escalations
· Working on initiatives lead by functional heads of CRA monitoring to support global consistency, focus and development across their remit.
· Drive innovation and continuous improvement in all areas of responsibility.
· Travel (approximately 40%-50% depending on country structure and direct report levels) domestic and/or international
· Conduct regular 1:1 discussions with direct reports and lead team meetings at country and manager team level.
· Act as country level client liaison
· Represent Clinical Operations at Sponsor and internal audits.
· Recognize, exemplify and adhere to ICON's values around our commitment to People, Clients and Performance.
· As a Senior Manager, you are expected to recognize the importance of and create a culture of continuous improvement with a focus on streamlining our processes, adding value to our business and meeting client needs.
· Provide effective management support through your team to deliver a high performing culture including managing attrition, development and engagement of the operational group
· Carrying out all relevant line management responsibilities including appraisals, goal setting and development plans.
· Managing the local clinical operations team by empowering and coaching them to deliver their key objectives.
Experience and Qualification
· With a University degree in medicine, science, or equivalent, you will have had a successful career within the CRO/Pharmaceutical industry at manager level.
· Excellent management skills, developed with a collaborative approach to driving performance and success in the global environment
· Direct experience in managing CRAs of a CRO/Pharmaceutical company
· Significant proven experience in delivering high performance through team management, with prior direct Line Management experience, project management or equivalent job role.
· Key Competencies prospected candidates would have:
- Critical thinking and problem solving
- Planning and organizing
- Decision-making
- Teamwork
- Negotiation
- Conflict Management
- Ability to liaise and interact positively with project teams, customers and all levels of staff across the company.
- Excellent written and spoken English
- Excellent computer skills
Benefits of Working in ICON
In comparison with our competitor’s and pharmaceutical companies, we provide more flexible and reasonable working platforms for coaching and educating new comer’s to be highly respected professionals in our industry. ICON also provides successful candidates with an excellent employment package and benefits adapted to the current job market.
We are more like an extended family with consideration of staff as individuals allowing a work-life balance.
You would be joining us at the very right time – just when we won the Best Contract Research Organisation Award at the annual Scrip Awards 2017.
If you would like more information please visit our company website: www.iconplc.com or careers.iconplc.com. Or feel free to email me directly:
A better career. A better world. A better you.
Our people are our greatest strength, are the core of our culture and the driving force behind our success. Throughout all levels of the company, our people have a drive to succeed and a passion that ensures what we do, we do well. We help you build exciting and rewarding careers, deliver results to help bring life-changing medicine and devices to market and maintain ICON’s success as an industry leader. See all locations Read more
Day in the life
Teaser label
Inside ICONContent type
BlogsPublish date
04/18/2024
Summary
Endometriosis Awareness: A Vital Cause In March, ICON, through its Networking Organization for Women (NOW) employee resource group, joined the global effort to raise awareness about endometriosis
Teaser label
IndustryContent type
BlogsPublish date
04/18/2024
Summary
Introduction to Data Management in Clinical Trials In the field of clinical research, data management plays a crucial role in ensuring the success and accuracy of clinical trials. Clinical trials
Teaser label
IndustryContent type
BlogsPublish date
04/12/2024
Summary
Introduction to the Clinical Research Supply Chain The clinical research supply chain plays a crucial role in the successful execution of clinical trials. It encompasses a complex network of activ
Who we are
Similar jobs at ICON
Salary
Location
Sydney
Department
Clinical Monitoring
Location
Sydney
Remote Working
Office Based
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
(Senior) Clinical Trial Assistant Location: Office-based/ Hybrid, Sydney (Australia) As (Senior) Clinical Trial Assistant, you will be joining the world's largest & most comprehensive clinical researc
Reference
2024-109936
Expiry date
01/01/0001
Author
Krisztina AuthAuthor
Krisztina AuthSalary
Location
India, Chennai
Location
Chennai
Trivandrum
Remote Working
Hybrid: Office/Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Drug Safety
Job Type
Permanent
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I
Reference
JR116170
Expiry date
01/01/0001
Author
Archana BakkiyarajanAuthor
Archana BakkiyarajanSalary
Location
Turkey
Department
Clinical Monitoring
Location
Turkey
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotech
Reference
2023-104179
Expiry date
01/01/0001
Salary
Location
Argentina
Department
Clinical Monitoring
Location
Argentina
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
As Clinical Research Associate (CRA), you will be joining the world's largest & most comprehensive clinical research organization, powered by healthcare intelligence. A CRA is a professional who cont
Reference
2023-103904
Expiry date
01/01/0001
Author
Tulio SanquizAuthor
Tulio SanquizSalary
Location
Ireland, Europe, United Kingdom, South Africa, Poland, Bulgaria, Spain, Germany, Netherlands, Romania, Czech Republic, Slovakia
Department
Biometrics Roles
Location
Any EMEA Location
Bulgaria
Czech Republic
Germany
Ireland
Netherlands
Poland
Romania
South Africa
Spain
UK
Slovakia
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Statistics
Job Type
Permanent
Description
As a Principal Biostatistician you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2023-104906
Expiry date
01/01/0001
Salary
Location
Argentina
Department
Clinical Trial Management
Location
Argentina
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Management
Job Type
Permanent
Description
As a Clinical Trial Manager you will play a key role in improving the lives of patients by accelerating the development of our customers drugs and devices through innovative solutions.
Reference
2023-103323
Expiry date
01/01/0001
Author
Tulio SanquizAuthor
Tulio Sanquiz