Sr Site Management Associate
About the role
This vacancy has now expired. Please see similar roles below...
Sr. Site Management Associate
Location: Tokyo, Japan or Osaka, Japan
Position Summary
Sr. Site Management Associate is responsible for managing the day to day activities at clinical sites in respect to the laboratory. The responsibilities of this position include, but are not limited to: being the laboratory subject matter expert for the site, conducting remote site visits, answering any questions sites may have in respect to collection, processing, and shipping of laboratory visits, coordinating activities with local couriers, acting as a regional liaison between the site and other ICON Laboratory departments, helping facilitate delivery of abnormal laboratory result flags, and helping facilitate the database reconciliation process.
Job Description
- Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
- As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
- Travel (approximately 10%) domestic and/or international.
- Provide technical support to Investigator Sites, CRA, and Sponsors on questions or issues pertaining to protocol requirements including collection instructions, shipping, and supplies and testing
- Investigate problems related to subject visits, until resolution is complete, by issuing outgoing queries, addressing incoming queries/answers from sites as well as responding to internal queries.
- Notify Sponsors, Investigators, and/or CRAs of values as specified per protocol or laboratory SOPs.
- Perform minor database updates pertaining to subject or visit information and investigator/CRA contact details.
- Order supplies/kits for sites as per Sponsor, CRA, or site request.
- Serves as the primary contact for sites and investigators participating in studies within defined geographical location
- Acts as a resource for internal study teams and other ICON departments
Requirements
- Bachelor's degree, or local equivalent, in medicine, science or related discipline.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Native Japanese and High business English skills are required.
- Good oral and written communication skills.
- Due to the nature of this position it may be required for the employee to travel. Therefore, dependent on the employee's location, the employee may be required to possess a valid Drivers license.
- Excellent written and oral skills while showing cultural awareness and understanding; strong presentation skills, proactive interaction with study team and site staff
- Demonstrates ability to provide and receive constructive feedback; appreciates team goals, respects others point of view and seeks advice when appropriate
- Works effectively in a complex, business environment with many different stakeholders having different priorities.
- Takes responsibility for project tasks and sees these tasks through to successful completion
- Completes special projects and miscellaneous assignments as needed to meet project and/or department objectives
- Maintains professional interpersonal relationships with team, sites, and Sponsor
- Demonstrates flexibility working across different time-zones and working with internal and external teams
- Able to adapt to changes in deadlines, competing project demands and changes in the nature of assignments
- Works independently with minimal direction; successfully handles increasingly complex tasks/assignments
Benefits of Working in ICON
Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.
We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.
Next Steps:
Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.
ICON Plc is an equal opportunity employer - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment.
A better career. A better world. A better you.
Our people are our greatest strength, are the core of our culture and the driving force behind our success. Throughout all levels of the company, our people have a drive to succeed and a passion that ensures what we do, we do well. We help you build exciting and rewarding careers, deliver results to help bring life-changing medicine and devices to market and maintain ICON’s success as an industry leader. See all locations Read more
Day in the life
Teaser label
Inclusion & BelongingContent type
BlogsPublish date
04/29/2024
Summary
Cultural Fit in the Workplace Finding the perfect cultural fit is crucial when searching for a new employer. It goes beyond just the job description and salary package. Cultural fit refers to how
Teaser label
IndustryContent type
BlogsPublish date
04/29/2024
Summary
Precision medicine is a groundbreaking approach that aims to revolutionise healthcare by tailoring medical treatments to individual patients. Unlike traditional medicine, which adopts a one-size-fi
Teaser label
Our PeopleContent type
BlogsPublish date
04/29/2024
Summary
Deepak is a Clinical Data Management Project Manager at ICON Strategic Solutions, the largest global provider of Functional Service Provision (FSP). He works as a dedicated resource within one of o
Who we are
Similar jobs at ICON
Salary
Location
United States
Department
Regulatory, Drug Safety/ Quality Assurance & Other roles
Location
United States
Business Area
ICON Strategic Solutions
Job Categories
Other
Job Type
Permanent
Description
ICON is looking for a Clinical Pricing Analyst to support Global Development Operations, Global Study and Clinical Management Groups and Therapeutic Area Teams by creation of pricing proposals for cli
Reference
2024-110134
Expiry date
01/01/0001
Author
Jamie PruittAuthor
Jamie PruittSalary
Location
United States, Canada
Department
Clinical Trial Management
Location
Canada
United States
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Management
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us
Reference
2024-110169
Expiry date
01/01/0001
Salary
Location
Netherlands, Groningen GRQM (PRA)
Department
Full Service - Early Clinical and Bioanalytical Solutions
Location
Groningen
Remote Working
Hybrid: Office/Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Facilities & Administratives Services
Clinic
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotech
Reference
JR118367
Expiry date
01/01/0001
Author
Stephanie Broize-ArrieuAuthor
Stephanie Broize-ArrieuSalary
Location
Poland
Department
Clinical Operations Roles
Location
Poland
Business Area
ICON Strategic Solutions
Job Categories
Contracts Administration
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us
Reference
2024-110172
Expiry date
01/01/0001
Salary
Location
Reading
Department
Clinical Monitoring
Location
Reading
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
We are recruiting experienced UK-based Senior CRAs who are looking for a developmental role - with a strong ability to build relationships at site (involved in problem solving and data review). You w
Reference
2024-110167
Expiry date
01/01/0001
Salary
Location
India
Department
Clinical Monitoring
Location
India
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us
Reference
2024-110031
Expiry date
01/01/0001
Author
Kalpana KulasekaranAuthor
Kalpana Kulasekaran