Sr Tech Reporting Specialist

Laboratory Senior Technical Reporting Specialist

Location: Farmingdale, NY

This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries.

The Senior Technical Reporting Specialist will review and monitor units and ranges, troubleshoot any discrepancies, direct team to appropriate corrections, and train and mentor the team. This is an ideal position for anyone with excellent problem solving skills.

Overview of the Role

• Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• Monitors and validates the addition of new lab specific test units and ranges
• Instructs Result Entry team of 28 regarding required changes to data resulting procedures
• Identify discrepancies on Laboratory reports and normal ranges received from worldwide countries (50). Troubleshoots the discrepancy and directs result entry team to appropriate corrections.
• Manages client issue research and resolution
• Performs a quality review process on reference ranges by reviewing a reference range report.
• Determines if global units are correct in comparison with a list of acceptable units.
• Performs a quality check of test codes within the laboratory system by entering appropriate and inappropriate information to ensure that the system acts as expected.
• Enters lab results and comments for the second time, as a quality check into the system.
• Releases data/results.
• Identify discrepancies on Laboratory reports and normal ranges. Troubleshoots the discrepancy and makes appropriate corrections.
• Maintains laboratory accreditations and certificates. Includes sending Missing Certificate queries to the site and uploading certification documents when received.
• Review data sent by the data management team for appropriate flagging of results.
• Work with the Assistant Project Management team with adding test codes for SAE visits.
• Process cumulative data files sent by laboratories. Includes removing visits that have already been entered and separating the data files by subject number.
• Enters lab results and comments for the second time, as a quality check into LIMS and iRIS.
• Review lab reports for accuracy by comparing the lab report to the requisition form. Identifies the lab report as a new report or amended report by checking the accession number.
• Trains and mentors new and existing employees in any location.
• Updates lab report with answers to any queries according to the response from the site.

Role Requirements

• Bachelors in Medical Technology, Clinical Lab Sciences or equivalent science with a minimum 3 years' experience in Medical Technology/Clinical Lab Sciences field.
• Exceptional analytical, reasoning and problem solving skills
• Ability to deal with high stress, excellent organizational skills, ability to multitask, good communication skills, and to be detail oriented.
• Knowledge of MS Outlook and laboratory systems.

ICON is an equal opportunity employer - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment