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Information Technology Jobs

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Impactful work. Meaningful careers. Quality rewards.

If you're looking for a job within an IT team where you can make a real impact, look no further than ICON. Our Information Technology teams enable us to create value, streamline operations, and deliver solutions to our clients and patients. 

We have a range of roles, including Software Engineer, Data Analyst, Senior Test Analyst, Systems Analyst and Project Manager. 

Learn more in this video from Thomas O’Leary, Chief Information Officer.

To see where a career at ICON could take you, browse our available IT and Computer Science jobs below.

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IT PMO (Project Management Office)

The IT PMO team are central to how ICON govern investments and manage projects, with responsibility for: 

1. ICON Investment Governance

2. Project/Program Delivery

3. Portfolio Management & Reporting

4. Project Management Processes & Methodology

The PMO are a team of experienced Project Managers located in all ICON regions and manage global projects and programs that deliver value for all ICON business areas. We have a defined career development structure and PM methodology which provide exciting opportunities to grow your experience across several business areas while also contributing to ICON’s vision.


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Data & Applied Analytics

Data & Applied Analytics provide ICON Leadership, Operations and Sponsors with unparalleled access to the right data at the right time, in the right format. The team’s primary goal is to empower ICON’s internal and external customers to make impactful decisions by creating actionable insights to support operational performance and drive continuous improvement across all service lines within the organisation.

The Data & Applied Analytics team is responsible for providing operational information, including leadership metrics, KPIs and in-depth performance analysis, to all divisions within ICON and externally to our sponsors. The team produces a suite of leadership metrics which are used to measure the organisation's performance and highlight areas of success and areas requiring additional focus. 

Data & Applied Analytics have responsibility for developing, monitoring and maintaining the Operational Metrics Repository (OMR) which is the centralised, “single source of truth” reporting platform for operations. The Operational Metrics Repository also contains supporting quality and financial information which accompanies the operational data to provide a detailed insight into clinical trial performance, and support project management activities within a single environment.


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IT Business Partner Group

The IT Business Partner Group (BPG) serves as the link between ICON’s business units and IT to stimulate, surface, and shape business demand for ICON’s business assets and capabilities. 

The IT BPG is a connector, orchestrator, and navigator between IT and ICON’s business units and external customers throughout the product lifecycle.


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Applied Digital Solutions

Applied Digital Solutions (ADS) provides full Application Lifecycle Management (ALM) for key products used by ICON in the execution of clinical trials. 

 This ALM encompasses all phases of the product lifecycle including strategy and business alignment through to product inception, planning, development, marketing and sales support, and product service and support. 

 We are a very tightly integrated team where collaboration, ownership, and delivery are key foundations of what makes us successful. We are a dynamic team where best in class enterprise deliveries are a given and quality a must.


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IT - Digital Operations

IT - Digital Operations primary goal is to implement, manage and support the IT On-Premise and Cloud Infrastructure, On-Premise Data Centres, Application Suites, Global Service Desks and End user support for ICON’s internal customers.

The IT - Digital Operations team is responsible for providing operational support from initial customer contact (helpdesk) through issues with Corporate Applications, to complex multi-disciplinary problems and everything else in between. The team are based in multiple geographies and multiple locations, with a myriad of IT skillsets across all IT Operational disciplines. 

Symphony Health Technology Team

Our Technology team directly supports our Symphony Health line of business within ICON.  Together, our team drives the next generation of healthcare capabilities to help clients using advanced analytics, data, and consulting services.  

We deliver through scalable data ingestion/delivery pipelines and client facing self-service platforms built on enterprise software and infrastructure platforms.  We lead and deliver value based outcomes by developing our people, culture, and practices to be the best in class.  

IT - Connected Health Solutions

The Connected Health Solutions team is at the forefront of bringing clinical trials directly to patients, sites and sponsor organizations.  

Our solutions are cloud-native and mobile-first, ensuring they can be rapidly deployed to support a global patient population and clinical trial landscape.  Our technology practitioners must demonstrate a willingness to innovate in technology, persevere through delivery, and collaborate in the development of the industry’s leading decentralized clinical trial platform.

The Connected Health team operates with a strong foundation in Agile principles and disciplined Product Lifecycle Management to bring industry leading eClinical solutions to market.  

Women In Technology



Barbara Skerritt, Senior IT Director at ICON in Dublin, shares her experience of growing her career in IT despite not coming from a technical background.

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jobs

Roles in this area at ICON

Senior Software Engineer

Salary

Location

Mexico, Mexico City

Department

Full Service - Development & Commercialisation Solutions

Location

Mexico City

Remote Working

Remote or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Engineering

Job Type

Permanent

Description

We are currently seeking a Senior Software Engineer to join our diverse and dynamic team. As a Senior Software Engineer at ICON, you will play a crucial role in developing and implementing software so

Reference

JR150305

Expiry date

01/01/0001

Diego  Tonini

Author

Diego Tonini
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RTSM/eCOA Manager

Salary

Location

US, Blue Bell (ICON)

Location

Blue Bell

Remote Working

Remote

Business Area

ICON Strategic Solutions (FSP)

Job Categories

Technical Project Management

Non-Clinical Project Management

Job Type

Permanent

Description

As a RTSM/eCOA Manager, you will be responsible for end-to-end leadership of Randomization and Trial Supply Management (RTSM/IRT) systems and eCOA in collaboration with Clinical Operations across a di

Reference

JR150948

Expiry date

01/01/0001

Jamie Pruitt

Author

Jamie Pruitt
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IT Resource Manager

Salary

Location

Ireland, Dublin

Department

Information technology

Location

Dublin

Remote Working

Hybrid

Business Area

ICON Full Service & Corporate Support

Job Categories

IT Management

Job Type

Permanent

Description

As an IT Resource Manager in the IT Strategic Vendor Management team at ICON, you will manage all activities related to the engagement, sourcing, and onboarding of IT Contractors into the IT GBS depar

Reference

JR152688

Expiry date

01/01/0001

Maya Katsarska Read more Shortlist Save this role
Manager, KPI & Metrics – Global Service Desk

Salary

Location

Ireland, Dublin

Department

Information technology

Location

Dublin

Remote Working

Hybrid

Business Area

ICON Full Service & Corporate Support

Job Categories

IT Management

Job Type

Permanent

Description

Role Overview: The Manager, KPI & Metrics for the Global Service Desk is responsible for defining, governing, and reporting on key performance indicators (KPIs) and operational metrics that measure se

Reference

JR152295

Expiry date

01/01/0001

Maya Katsarska Read more Shortlist Save this role
Senior Clinical System Lead

Salary

Location

India, Chennai

Location

Chennai

Remote Working

Remote or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Technical Project Management

Non-Clinical Project Management

Job Type

Permanent

Description

As a Senior Clinical System Lead at ICON, you will be instrumental in overseeing the design, development, and implementation of clinical systems that drive the efficiency and effectiveness of clinical

Reference

JR150481

Expiry date

01/01/0001

Amrutha Saidala Read more Shortlist Save this role
Investigator Payments Systems Analyst

Salary

Location

Ireland, Dublin

Department

Full Service - Corporate Support

Location

Dublin

Remote Working

Hybrid

Business Area

ICON Full Service & Corporate Support

Job Categories

Analyst

Job Type

Permanent

Description

The IPG Systems Analyst position will be working as part of our Investigator Payments Team and will work closely with various internal departments, such as Clinical Operations, Study Start Up, Pricing

Reference

JR151838

Expiry date

01/01/0001

Maya Katsarska Read more Shortlist Save this role
Clinical Research IRT Project Manager

Salary

Location

US, Blue Bell (ICON)

Department

Drug Safety & Pharmacovigilence

Location

Multiple US Locations

Blue Bell

Remote Working

Remote or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Technical Project Management

Non-Clinical Project Management

Job Type

Permanent

Description

We have an incredible opportunity for a Project Manager to join ICON’s Interactive Response Technology (IRT) team. The IRT PM will be responsible for overseeing the implementation and management of IR

Reference

JR152486

Expiry date

01/01/0001

Stephanie Curran Read more Shortlist Save this role
Clinical System Lead

Salary

Location

Colombia, Bogota

Location

Bogota

Mexico City

Remote Working

Remote or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Technical Project Management

Non-Clinical Project Management

Job Type

Permanent

Description

We have an incredible opportunity for a Clinical System Lead to join ICON’s Full Service IOD Clinical Data Science team. The Clinical System Lead (CSL) will lead and direct one or more Clinical Data S

Reference

JR147178

Expiry date

01/01/0001

Diego  Tonini

Author

Diego Tonini
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Product Manager

Salary

Location

Ireland, Dublin

Department

Information technology

Location

Dublin

Remote Working

Hybrid

Business Area

ICON Full Service & Corporate Support

Job Categories

Product Development

Job Type

Permanent

Description

We are seeking a IT Product Manager to join our IT Business Partnering team. The role is Office Hybrid, 60% office-based in Dublin, Ireland.The IT Business Partner Group (BPG) serves as the strategic

Reference

JR152203

Expiry date

01/01/0001

Maya Katsarska Read more Shortlist Save this role
HR Technology Lead

Salary

Location

UK, Reading

Department

Information technology

Location

Dublin

Reading

Remote Working

Remote or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Analyst

Job Type

Permanent

Description

As a HR Technology Lead at ICON, you will oversee the strategy, implementation, and optimization of HR technology solutions to support our organizational goals and enhance the employee experience.What

Reference

JR151351

Expiry date

01/01/0001

Clodagh Finnegan Read more Shortlist Save this role
Associate Project Manager

Salary

Location

China, Beijing

Department

Language Services

Location

Beijing

Shanghai

Remote Working

Remote or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Technical Project Management

Non-Clinical Project Management

Job Type

Permanent

Description

We are currently seeking an Associate Project Manager to join our diverse and dynamic team. As an Associate Project Manager in the Language Services department at ICON, you will support the execution

Reference

JR147259

Expiry date

01/01/0001

Allen Hao

Author

Allen Hao
Allen Hao

Author

Allen Hao
Read more Shortlist Save this role
Manager, IT Development

Salary

Location

India, Trivandrum

Department

Information technology

Location

Chennai

Trivandrum

Remote Working

Hybrid

Business Area

ICON Full Service & Corporate Support

Job Categories

IT Management

Job Type

Permanent

Description

We are seeking a Software Engineering Manager to lead a team developing technology solutions that support clinical trial operations, data workflows, and compliance-driven processes. This role will ove

Reference

JR141151

Expiry date

01/01/0001

Shrayashi Ghosh Read more Shortlist Save this role
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What are the top skills you need to work in clinical research?

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Content type

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Publish date

05/30/2023

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Content type

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Publish date

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