Bilingual Medical Information Manager - Montreal Area

Mapi is adding a Bilingual Medical Information Manager Contractor for a one- year contract to our North American team!     Qualified candidates must be fully bilingual French-English, as the patient and professional audience for this role will be fluent in either/both languages, preferably located in the Montreal area.

Responsibilities/Accountabilities:
The Medical Information Manager  is responsible for all medical information duties to support clients in compliance with applicable regulation, the company's Standard Operating Procedures (SOPs), and project-specific operational agreements. The role also participates in business development activities. 

The primary responsibilities include:

• Prioritizing and complete multiple projects within established time frames.
• Managing client projects, including managing client relationships and project budgets.
• Monitoring and managing project-specific email accounts, incoming faxes and telephone calls. Preliminary triaging of incoming information to determine classification, priorities and time frames for subsequent activities.

• Entering information for medical information inquiries into medical information databases, tracking systems and project-specific forms ensuring accurate data-entry.

• Maintaining a library of responses to Frequently Asked Questions and of Standard Response Letters.

• Responding to medical information inquiries within predetermined timelines and constraints, requesting assistance from clients and safety physicians as appropriate.Identifying Individual Case Safety Reports and technical product complaints and forwarding them to the relevant stakeholders within pre-determined timelines.

• Assisting with or performing reconciliation of safety databases, safety tracking systems, medical information databases, product complaint databases and clinical databases.

• Monitoring and interpreting worldwide regulations pertaining to medical information and pharmacovigilance, providing regulatory expertise to colleagues and clients.

• Assisting with regulatory agency inspections, client audits and internal audits.

• Participating as an active member of multidisciplinary teams to successfully achieve project and corporate goals. Identifying project issues and developing proposals for alternative strategies for discussion with superiors.

• Mentoring less-experienced team members.

• Other duties as determined.