JUMP TO CONTENT

Client Services Associate I, PCS

  1. Seoul
JR121037
  1. ICON Full Service & Corporate Support
  2. Sales
  3. Office Based

About the role

This vacancy has now expired. Please click here to view live vacancies.

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

This is an exciting opportunity to join the Client Management side of our Language Services team within the Clinical Research Industry. Do you have an interest in languages and interested in coordinating clinical translation projects, putting your client management skills to use, while focusing on excellent customer service? If you are looking to join a company which will offer you a strong support network with an inspiring and motivating working environment, then this is the job for you!

We currently have an opportunity for a Client Services Associate I, a client facing role, based out of our Seoul or Sydney office. As the client’s main point of contact throughout the lifetime of a project, successful candidates must possess exceptional communication and customer service skills. Applicants must also be able to demonstrate drive, passion, great attention to detail and be comfortable managing a variety of tasks at one time. A background/qualification in Languages, English, Marketing or Business is preferred but not essential.

Our Language Services team is part of our Commercialization and Outcomes group. The team provides the coordination and management of Translation and Linguistic Validation projects for both internal and external clients. Client Services Associate I responsibilities include but are not limited to: budgeting, proposal writing, client relationship management and timeline planning.

Client Services Associate I

Seoul, Korea

To succeed you will need:

  • Exceptional customer service

  • Fluency in English both in speaking and writing with excellent communication skills

  • Strong attention to detail with superior organizational skills

  • Strong teammate

  • Experience in managing multiple, varied tasks simultaneously and independently

  • MS Office Suite

  • Previous experience in the translation industry - preferred but not mandatory.


At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

List #1

Day in the life

A picture of chemists on a superimposed periodic table
5 reasons why you should consider a career in Clinical Research

Teaser label

Inside ICON

Content type

Blogs

Publish date

01/17/2025

Summary

Five Reasons Why You Should Work at a Contract Research Organization Contract research organisations (CROs) play a pivotal role in advancing medical science, offering career opportunities that are

Teaser label

If you’re seeking a rewarding and fulfilling work environment, a career at a CRO might be the perfect fit.

Read more
Man with headphones on looking at a laptop
Tips to make a lasting impression in a video interview

Teaser label

Career Progression

Content type

Blogs

Publish date

05/10/2024

Summary

Although many employers are returning to the office, we’re still seeing a mix of both video and in-person interviews in application processes. Early in 2020, the number of companies using video interv

Teaser label

Ace your virtual job interview with these proven video interview tips.

Read more
Salary: Let’s talk about it.

Teaser label

Career Progression

Content type

Blogs

Publish date

12/21/2022

Summary

Salary expectations used to be something discussed after an interview process but now it’s something most recruiters typically ask within the first conversation. This is to ascertain if the remune

Teaser label

Things to consider heading into 2023 if you're thinking about moving jobs.

Read more
View all

Similar jobs at ICON

Senior Director, Business Development - Pharmacovigilance

Salary

Location

UK, Reading

Department

Full Service - Commercial Solutions

Location

Reading

Remote Working

Home or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Sales

Job Type

Permanent

Description

We are currently seeking a Senior Director, Business Development to join our diverse and dynamic team specialising in Pharmacovigilance. As a Senior Director at ICON, you will play a pivotal role in f

Reference

JR131140

Expiry date

01/01/0001

Caroline Lock

Author

Caroline Lock
Read more Shortlist Save this role
Sr Manager, Sales Operation

Salary

Location

Ireland, Dublin

Department

Full Service - Commercial Solutions

Location

Dublin

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Sales

Job Type

Permanent

Description

We are currently seeking a Sr Manager, Sales Operations to join our diverse and dynamic team. As a Sr Manager, Sales Operations at ICON, you will play a pivotal role in optimizing sales processes, ana

Reference

JR129892

Expiry date

01/01/0001

Caroline Lock

Author

Caroline Lock
Read more Shortlist Save this role
Senior Account Executive

Salary

Location

UK, Reading

Department

Full Service - Commercial Solutions

Location

Reading

Remote Working

Home or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Sales

Job Type

Permanent

Description

Title: Senior Director, Business DevelopmentLocation: Remote UKAt ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil

Reference

JR129558

Expiry date

01/01/0001

Caroline Lock

Author

Caroline Lock
Read more Shortlist Save this role
Executive Director, Business Development

Salary

Location

UK, Reading

Department

Full Service - Commercial Solutions

Location

Sofia

Warsaw

Bucharest

Barcelona

Reading

Remote Working

Home or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Sales

Job Type

Permanent

Description

We are currently seeking an Executive Director of Business Development to join our diverse and dynamic team. As an Executive Director of Business Development at ICON, you will play a pivotal role in d

Reference

JR127048

Expiry date

01/01/0001

Caroline Lock

Author

Caroline Lock
Read more Shortlist Save this role
View Jobs

Browse popular job categories below or search all jobs above