Clinical Research Coordinator - Level 2

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

Overview of the role:

Title: Clinical Research Coordinator II

Location: On-Site in Wilmington, NC

Summary: The CRC II reports directly to the Clinical Operations Manager, with the primary aim to coordinate multiple studies according to the study protocol, perform collection of clinical data points and to provide a seamless, customer service to the patients attending site. Our mission is to function as an Integrated Site Network, the role of our Coordinators are paramount to achieving our mission. 

Duties:

• Assisting Clinical Research Coordinators with patient visits, documentation, CRF completion, data queries and monitor visits.
• Performing technical requirements of study protocols, i.e., lab work (phlebotomy and processing), blood pressure, electrocardiograms, Holtor monitoring, pulmonary function testing, allergy testing, urine/serum pregnancy testing, strep throat screening, or any procedure necessary for the protocol as ordered by the investigator or coordinator.
• Assisting in the laboratory or with other laboratory duties such as performing quality assurance review, restocking of supplies and processing of specimens.
• Performing consult visits as needed.
• Completes training on Clinical Trial Management System and maintains proper skills to update database, complete participant reimbursement, capture referral source of participants, and create calls lists to promote recruitment.
• Assisting the Clinical Research Coordinator or other staff members with creating and copying patient files for study closeout procedures.
• Enters visit data in the Electronic Data Capture (EDC) or Case Report Forms (CRF) within timelines provided by sponsor.
• Addresses all queries or data clarifications within 48 hours of receipt.
• Typing memos, letters, recruitment tools, progress notes and various documents.
• Filing labs and correspondence.
• Performing various errands to pick up dry ice, supplies, samples, physician signatures and storage boxes, etc.
• Assisting Clinical Research Coordinators or other staff members as determined by the needs and priorities of the research organization, and as time and abilities permit.
• Assisting with answering the telephones, making appointment reminder calls and  initial phone screening. 
• Travel to other sites within the network may be required to support increases in workload and, or studies/projects as needed. 

Successful applicants will have the following:

• Bachelor's life science degree, or relevant industry-field experience
• 1 years' work experience in clinical research or pharmaceutical environment would be desirable
• High level of attention to detail
• Personable, able to build rapport with patients with ease
• Motivated about a career in clinical research
• Excellent planner, organized approach to work

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.