Clinical System Designer I

JR119368

Clinical System Designer I

Mexico City

Office with Flex

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

Overview:

Uses technical, industrial, and interpersonal skills, with some support from project team leads and their people leader, to interpret clinical protocols and customer requirements in order to create ICON Patient Platform designs and non-Patient Platform component specifications to meet the needs of the customer and the clinical trial.

Responsibilities:

• Responsible for optimal design decisions and the utilization of ICON/client specific standards.
• Responsible for user management and technical support investigation

• Knowledge in identifying bugs or configuration issues

• Understanding of helpdesk systems and support triage process

• Experience working in highly regulated systems and environments

• Good functional knowledge of at least one clinical data management system and CRF design tool/eCOA platform and design tool
•Ability to plan and design Patient Platform components directly from interpretation of low to medium complexity clinical trial protocols.
Business Expertise:
• Acts as first point of contact during study build for assigned projects for design related questions by the project team.
• Read, ensure understanding and adhere to the study protocol, contract and scope of work for all task during set-up, maintenance and close-out of the study.
• Tracks and keeps functional management and those responsible for project management informed of any issues that might affect project target dates, scope or budget and escalates potential problems effectively and in a timely manner
• With support, consolidates and completes the high-level system requirements documents and facilitates their review.
• Assumes responsibility for copying and modifying eDiaries/eCOAs from standard libraries and other studies.
• Performs quality control peer reviews of database related specifications as needed and records comments appropriately.
• Lead specification review meetings
• Obtains required approvals for the release of system components to the live/production environment.
• Maintain and track meeting minutes, issues and decisions logs, and escalations where appropriate
• May take part in study kick off (internal and external) meeting as appropriate
•With support from other project team leads, assist in assessing impacts of post-production database related changes and compiling the change management documentation for review by project team leads.

Qualifications:

You will need:

• Bachelor of Science degree or local equivalent
• Experience in Clinical Field
• Experience in EDC / CTMS
• Experience in Clinical Trial Management system.
• Experience in Technical Support
• Exp. in Project Management Configuration
• Advanced English for Read, Write and Speak

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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