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Contract Analyst II/Senior Contract Analyst

  1. Sofia
JR117356
  1. Corporate Support
  2. ICON Full Service & Corporate Support
  3. Office Based

About the role

Job Advert Posting
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Role:

The department role is to coordinate, develop, and execute all client/sponsor contracts and change orders for newly awarded and on-going projects at ICON Clinical Research.

Contract/Change Order Development:

  • Coordinate, develop, and negotiate budgets and documents for contracts and change orders for newly awarded and on-going projects at ICON.  
  • Lead discussion and negotiation with clients related to the contractual document (Start-up Agreements, standalone contracts) and project budgets.
  • Understand reasons and challenge supporting information provided by the project team related to budget changes (timeline, specifications, tasks, hours, etc.) and that the budget changes are reasonable and justified. 
  • Understand and interpret legal language contained in a MSA, Start-up Agreements and standalone contracts.
  • Recognize when client questions/comments need required input and review by Legal and/or operations/senior management.
  • Lead discussion and negotiation with ICON Legal and Sales Team to determine the appropriate terms and conditions to be included in the contracts (inclusive of Start-up Agreements) and change orders.
  • Provide the relevant information, analysis, recommendations required, and solution for negotiations and discussions with clients regarding cost proposals/change orders/contracts to the Contract Manager, the respective Sales personnel, and project teams.
  • Liaise with their respective Contract Manager on any issues that need to be escalated within ICON or the client.
  • Provide project/financial analysis on the project budget to justify supporting information from the project team on prior to client submission.
  • Develop and maintain client/project files and tracking tools.
  • Update ICON's reporting system in a timely and consistent manner with concise, accurate information on status of the contract or change order.

Quality:

  • Review client/project documents and budgets to ensure accuracy with minimal to no errors prior to submission to their respective Contract Manager for final QC review.

Build Relationships:

  • With ICON project teams, sales, proposals, finance and ICON management.
  • Build strong client relationships and understand their respective contractual and work practices and guide the ICON project managers, project teams, finance, vendors etc. to follow such practices.

Communication:

  • Ensure clear and direct communication when corresponding (verbally or written) with the project team and client on the status of the contract and/or change order.
  • Organize, lead, chair, and manage internal meetings and/or client related meetings required related to contracts and change orders.

Process Improvement:

  • As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs. 
  • Provide recommendations related to process improvements and training to the client contract services team.

To be successful in the role, you will ideally have:

  • Degree qualified.
  • 1.5 to 5 years’ experience within a similar role.
  • We will also consider applicants who have a background in Proposals, Data Management or Financial Business Partnering within the CRO industry.
  • An in-depth knowledge of the CRO industry and clinical trials.
  • The team uses excel as their costing tool, it is important that you have advanced excel skills.
  • Excellent command of English.
  • A great team player who is willing to support the team as required.
  • Brilliant communication skills with the ability to develop meaningful relationships with other teams at ICON and our clients.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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