ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
The Role:
The Director of Contracts and Budgets will be responsible for the strategic and operational oversight of all aspects of budgets and contract development with investigative sites (part of the Global Site Network), driving ICON through innovative approaches to become the preferred provider for customers in this area. As such, the position will oversee the global activities of subject matter experts in GSN contract and budget teams. It will be accountable for operational, strategic, processing and budgetary deliverables in a timely fashion.
The Director of Contracts and Budgets will have extensive internal and external stakeholder involvement throughout the project lifecycle, and at the alliance, program and project level as needed. They will be required to interact, and negotiate with, applicable stakeholders; devise and track to productivity metrics; resolve escalations and build client relationships, as well identify, measure and implement vendor systems if needed, in order to position Icon as Best in Class. The position is required to ensure site contracts and budgets comply with current accounting principles. The position may have line management responsibility.
Responsibilities:
Manage GSN global investigator contract and budgeting processes in close collaboration with clients and internal departments (Legal, IPG, PM, ClinOps and others as needed), building relationships on a cross-functional basis
Reduce contract cycle times and increase contract output, as defined in individual goals, to achieve best in class
Ensure contracts and budgets are executed in adherence to current accounting principles.
Work with senior management and key stakeholders in the contract and budgeting process to define optimal contracting execution strategies - both at a process, as well as on a technology level - and at a country and/or client level.
Manage internal and external stakeholder expectations in relation to the contracting process and cycle times and support these communications with historic cycle time data as available; or anecdotal evidence if no historic data available.
Manage and oversee the quality and delivery of the in-country/regional Contract SMEs on the Investigator/site contract and budgeting development process from origination through to execution.
Develop and oversee contracting strategies to support global contract and budget negotiations, administration and reporting, oversee the development, implementation and accuracy of tracking tools and systems, their use, and corresponding reporting
Accountable for ensuring availability of robust and current process documentation in relation to contract execution options/strategies, contract and budget execution processes (including sponsor specific processes) and contract availability and storage.
Develop and manage risk and mitigation strategies to ensure a consistent approach to contracting
Evaluate progress by maintaining metrics, timelines and other tracking analysis tools for reporting whilst putting systematic and effective corrective actions in place if needed . Take ownership for continuous improvement on reporting tools and content.
Oversee internal management and lead staff, including professional development, performance appraisals and mentoring of assigned staff.
Serve as a liaison between GSN centralized teams, GSN sites, Legal and SSU, Clinical Operations and other depts. as necessary to harmonize communication, working practices and foster process improvement, and maximize efficiencies and lessons learned.
Assist in the training and mentoring of ICON staff and ensure client specific contract and budget training is appropriate, consistent and available across the organization.
Liaison between staff and client management, client management and escalation point as needed
Manage and forecast resources to ensure efficiency
Support Business Development and/or strategic alliances in relation to defining optimal client specific strategies for site contract and budget execution.
Act as, or identify, subject matter experts for contractual processes, with key accounts.
Oversee collaboration with Healthcare Alliances in standardization of contracting processes.
Drive the execution of MSAs with strategic sites
To succeed you will need:
At least 7 years of experience in the pharmaceutical or health care industry
Extensive experience with site contract and budget negotiation is mandatory, with preference of this being on a global level
Experience managing a global contracts function
Experience in the use of budget planning tools preferred
Excellent communication and negotiation skills
Demonstrated understanding and competency in computer environment
Demonstrated ability to be customer oriented to internal and external clients in order to achieve high customer satisfaction levels
Demonstrated ability to prioritize and manage multiple complex tasks of self and others
Demonstrated ability to attend to detail, think logically and critically evaluate and solve problems
Demonstrated ability to lead global team members
Ability to analyze and provide solutions quickly to internal team and/or client.
Strong leadership skills and experience in change and people management.
Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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