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Director, Program Management

Bangalore Urban
Reference: JR064215

Director - Project Management

Location: Sarjapur, Bangalore


DOCS is seeking an experienced professional with demonstrated People management and Project leadership expertise in actively driving teams to successful project delivery. The Director who will oversee the DOCS Statistical Programming FSP team of 80-100 employees in India, heading up the FSP Programs or Resourcing Programs. This is an incredible opportunity to develop and elevate new business opportunities with internal and external stakeholders.

What you do?

Director PM will report to the VP, Global Program Management and will be responsible for

Delivery of assigned Program(s):

  • Successful delivery of Program(s) to client expectations and in line with agreed budgets and timelines.
  • The design, development and execution of program-specific delivery plans.
  • Appropriate Program Resourcing to ensure delivery.
  • Working with internal support functions (e.g. recruitment operations, Finance, CTM, HR, etc) within a matrix structure to ensure program delivery.
  • Monitoring KPIs and Quality metrics to ensure maintenance of DOCS internal standards and adherence to SOPs and ICH GCP, as appropriate.

Line Management:

  • Support and Line Management of assigned FSP Managers / staff and development of their competencies in line with their personal objectives and organizational goals.

Account Management & Client satisfaction:

  • Managing clients' expectations and the Account relationship to ensure issues and clients' needs are proactively addressed
  • Ensure appropriate Governance Models and robust succession plans in place for your assigned program

Business Development:

  • Act as Operational Expert for New Business Opportunities that relate to FSP and large scale Programs. Participate in / lead bid Business Development Activities, as required.
  • Work with Business Development to maximize opportunities with your assigned accounts and to drive repeat business


  • Oversight and accountability for your Program's finances. Regular status reporting on programs to the EMT (Executive Management Team) and Operational leadership

What you need?

You will need significant relevant experience within a CRO or Pharmaceutical environment including:

  • Leadership experience of regional level, running large, complex matrix teams across geographies.
  • Project management - experience running Statistical Programming teams
  • Technical skills
  • Business development
  • Education: minimum of a bachelor's degree (Master's degree preferred)

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