Head of Contracts

Head of Contracts

Icon plc - Oncology Site Network

This is an exciting opportunity to join our Global Oncology Site Network.

Our oncology site network concentrates on fast site set up, quick patient enrolment, high data and quality standards, delivering an excellent patient experience resulting in a high level of patient retention. These qualities are what our Sponsors look for in a leading Global Oncology Site Network and you can be part of our success story. We are growing our international footprint and you can play a part in our expansion and be involved in the future of oncology treatments across the globe.

The Head of Contracts will be responsible for the operational oversight of all aspects of budgets and contract development with our Global Oncology Sites in both EMEA and North America, driving the network through innovative approaches to become the preferred provider in the oncology arena. As such, the position will oversee the activities of subject matter experts in OSN contract and budget teams. It will be accountable for operational, strategic, processing and budgetary deliverables in a timely fashion.

The Head of Contracts will have extensive internal and external stakeholder involvement throughout the project lifecycle, and at the network, program and project level as needed. They will be required to interact, and negotiate with, applicable stakeholders; devise and track to productivity metrics; resolve escalations and build client relationships, as well identify, measure and implement vendor systems if needed, in order to position the OSN as Best in Class. The position is required to ensure site contracts and budgets comply with current accounting principles. The position may have line management responsibility and will suit an entrepreneurial and innovative person who has ambition to be part of a world class team developing a significant Global Oncology Site Network.

Responsibilities:

• Manage OSN global investigator contract and coordinate budgeting processes in close collaboration with clients, sites and internal departments (Finance, Feasibility, PM and Clinical operations), building relationships on a cross-functional basis.
• Ensure contracts and budgets are executed in adherence to current accounting principles.
• Work with senior management and key stakeholders in the contract and budgeting process to define optimal contracting execution strategies - both at a process, as well as on a technology level - and at a country and/or client level.
• Manage and oversee the quality and delivery of the in-country/regional Contract SMEs on the Investigator/site contract and budgeting development process from origination through to execution.
• Develop and oversee contracting strategies to support global contract and budget negotiations, administration and reporting, oversee the development, implementation and accuracy of tracking tools and systems, their use, and corresponding reporting.
• Develop and manage risk and mitigation strategies to ensure a consistent approach to contracting.
• Evaluate progress by maintaining metrics, timelines and other tracking analysis tools for reporting whilst putting systematic and effective corrective actions in place if needed . Take ownership for continuous improvement on reporting tools and content.
• Oversee internal management and lead staff, including professional development, performance appraisals and mentoring of assigned staff.
• Serve as a liaison between OSN centralized teams, OSN sites, Clinical Operations and other depts. as necessary to harmonize communication, working practices and foster process improvement, and maximize efficiencies and lessons learned.
• Liaison between staff and client management, client management and escalation point as needed.
• Manage and forecast resources to ensure efficiency.
• Support Business Development and/or strategic alliances in relation to defining optimal client specific strategies for site contract and budget execution.
• Act as, or identify, subject matter experts for contractual processes, with key accounts.
• Oversee collaboration with Healthcare Institutes in standardization of contracting processes.
• Drive the execution of MSAs with strategic sites.

To succeed you will need:

• Extensive experience with site contract and budget negotiation is mandatory, with preference of this being on a global level.
• Outstanding technical ability, particularly within the areas of drafting contracts, policy and process and knowledge of privacy requirements.
• Maintenance of knowledge on industry trends and legislation, combined with demonstration of a strong business acumen.
• Ability to analyse and resolve complex issues and complaints.
• Experience in the use of budget planning tools preferred.
• Demonstrated ability to be customer oriented to internal and external clients in order to achieve high customer satisfaction levels.
• Demonstrated ability to lead global team members.
• Ability to analyse and provide solutions quickly to internal team and/or client.
• Strong leadership skills and experience in change and people management.

Why join us?

Ongoing development is vital to us, and as Head of Contracts in our Global Oncology Site Network, you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skill set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success.

ICON is an equal opportunity employer and committed to providing a workplace free of any discrimination or harassment