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About the role ICON and you Application Process Day in the life Who we are

Learning and Development Specialist

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About the role

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"At ICON, it's our People that set us Apart"
 
ICON plc is a global provider of drug development solutions and services to the pharmaceutical, biotechnology and medical device industries. The company specialises in the strategic development, management and analysis of programs that support clinical development - from compound selection to Phase I-IV clinical studies. With headquarters in Dublin, Ireland, ICON currently, operates from 83 locations in 38 countries and has approximately 12,600 employees. Further information is available atwww.iconplc.com
 
Learning & Development Specialist
 
Role Responsibility
 
  • Develop, revise, deliver, document and coordinate a variety of Instructor led-training (ILT), online-learning (OLL) or on-the-job training (OTJ) as assigned
  • Utilize the learning management system to manage ILT events, including scheduling, managing registrations, updating roster reports and entering completion status.
  • Review internal and external training compliance reports and follow up internally and externally with management as necessary
  • Identify learning objectives and develop training content and practical activities for internal and external customers, working from assigned brief
  • Deliver the full range of training programmes in the functional area and train new trainers in the delivery of these programmes.
  • Evaluate and assess effectiveness and quality of assigned training materials, content and delivery methods and proactively recommend enhancements
  • Provide support for external and internal audits and/or client requests for training history documentation and learning plans, as assigned. Represent IU at internal and external audits.
  • Look for and share with the team opportunities for  continuous improvement of processes and training programmes
  • Travel may be required (Up to 20%) domestic and/or international.
  • Mentor and train new ICON University team members as assigned.
  • Manage and or Support ICON University learning initiatives as assigned
 
Experience and Qualification 
 
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Minimum of 2 years of operational and learning & development experience in at least one of the following areas:
    • Clinical Operations
    • Data Management
    • Interactive Technologies
    • Learning & Development
    • Project Management
    • Software/business systems training
    • Other operational functional areas as needed
  • Demonstrates ICON Core competencies
  • Prior experience conducting presentations or facilitating training in English
  • Fluent in English (written and oral)
  • Ability to work effectively and efficiently on global networked computers using current software applications 
 
Benefits of Working in ICON
 
Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package.  This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.
We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.
 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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