Outsourcing Assistant

Are you an experienced Outsourcing Assistant with experience in home health? Are you passionate about playing a key role in driving innovative solutions within home health for clinical research studies?

As part of the ICON family now, Symphony is the global leader in home health clinical trials making it convenient for patients to participate in clinical research by taking study visits to where they live, work, study or play!

Outsourcing Assistant role within Symphony at ICON plc

This position is responsible for assisting the Team Lead- Outsourcing with identifying clinicians from Symphony's domestic homecare agency and staffing network and assisting in identifying new homecare agencies.

This position is also responsible for processing clinician documentation, creating clinician files, processing all domestic homecare order processing through centralized order entry and tracking order fulfillment. Responsibilities include maintaining a database of in-home clinicians; homecare agencies and staffing firms, participation in calls with preferred provider agencies.

• Identify and establish relationships with homecare providers and secure necessary documents.
• Follow up with homecare providers for outstanding agency/clinician documents.
• Create and maintain internal files including clinician folders, CSM folders and CRM. Recording, filing, and tracking progress of order fulfillment
• Receipt and input of new and updated Physician Order Forms (POFs).
• Participate in Preferred Provider teleconferences / meetings as needed.
• Adhere to specified timelines
• Working with and keeping the study managers informed on a daily basis
• Initial on-boarding of new clinicians for Symphony Clinical Staffing
• Document vendor qualification, as needed.
• Other duties as required

Benefits of Working within Symphony at ICON:

ICON provides Outsourcing Assistants with the innovative resources to be successful in delivering results, inspiring others and becoming a trusted partner. We offer an exceptional benefits package that includes a comprehensive health plan, retirement plans, highly competitive pay, corporate bonus plan, time away from work, and many other incentives amongst an opportunity to grow your career within our organization.

What's Next?

Following your application, one of our dedicated recruiters will contact you and if successful, we will be able to provide you with more details about this opportunity.

ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment.

To read more about Symphony, an ICONPLC company, click here