Patient & Site Engagement Manager

Patient & Site Engagement Manager

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking a Senior Patient Recruitment Lead to join our diverse and dynamic team. As a Senior Patient Recruitment Lead at ICON, you will be responsible for strategizing and overseeing patient recruitment initiatives for clinical trials. You will work collaboratively with cross-functional teams to ensure that recruitment efforts are effective, efficient, and aligned with the goals of the studies, ultimately enhancing patient access and engagement.

What You Will Be Doing:

• Developing and executing comprehensive patient recruitment strategies tailored to specific clinical trial objectives, ensuring alignment with study protocols and timelines.

• Leading cross-functional teams in the identification and engagement of target patient populations, utilizing data-driven insights to optimize recruitment efforts.

• Building and maintaining partnerships with healthcare providers, patient advocacy groups, and community organizations to enhance recruitment and retention strategies.

• Analyzing recruitment metrics and performance data to identify trends, challenges, and opportunities, making data-informed recommendations for improvement.

• Creating and overseeing the development of patient-centric marketing materials and outreach campaigns to effectively communicate trial benefits and address patient concerns.

• Providing training and guidance to project teams and staff on recruitment best practices, tools, and techniques to enhance recruitment success.

• Staying informed about industry trends, regulatory guidelines, and emerging technologies that impact patient recruitment and engagement.

• Monitoring recruitment progress and outcomes, reporting on successes and challenges to senior leadership and stakeholders.

Your Profile:

• Bachelor’s degree in life sciences, healthcare, marketing, or a related field. An advanced degree is preferred.

• Extensive experience in patient recruitment or clinical research, with a proven track record of successful recruitment strategies in a clinical trial setting.

• Strong leadership skills, with the ability to motivate and guide cross-functional teams toward achieving recruitment goals.

• Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders and effectively advocate for patient participation.

• Strong analytical skills, with experience in evaluating recruitment performance metrics and using data to drive strategic decisions.

• Creative problem-solver with a passion for improving patient access to clinical trials and enhancing the overall patient experience.

• Proficiency in digital marketing strategies and tools, as well as familiarity with social media platforms for outreach efforts.

• Willingness to travel for outreach initiatives, conferences, and stakeholder meetings as needed.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply