Quality Process Specialist II

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

The role:

Effectively provide support (technical and/or business) to the Quality & Compliance department. Assist the Quality & Compliance department with functions related to Quality Systems (e.g. QMS, EDMS)

Some responsibilities:

As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

• Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.

• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

• Follow standardized procedures and practices.

• Understanding of purpose, objective, practices and procedures of the job role. 

• Keep the person to whom the Process Specialist reports to informed on any QA issues within the department that requires attention.

• Capable and knowledgeable of system functionality and requirements pertaining to job role.

• Provide support, as needed, to the global Quality & Compliance department; and/or, where required, to other ICON departments.

• Serve as backup to other Q&C Process Specialists (globally), as necessary.

• Train new members of applicable team.

• Undertake other duties as may be assigned from time to time

What you need?

• Bachelors Degree in Life Scirence

• Advanced English Level

• 2 years + of experience in similar roles