Lead Compliance Specialist

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

Job responsibilities:

• Supporting and implementing Global Records Management (GRM) strategy across the business.
• Collaborating with the business, and a variety of internal teams, to manage the implementation of the GRM retention schedule.
• Liaising with and responding to queries from internal and external stakeholders on GRM matters.
• Supporting the coordination of GRM related projects and initiatives by the wider teams across the business to promote the GRM agenda.
• Monitoring performance against GRM objectives and targets, regularly communicating progress to stakeholders.
• Preparing GRM reports in collaboration with internal stakeholders and external advisors.
• Conducting GRM trainings independently for employees at different levels, develop training materials and monitor training progress.
• Supporting on a range of issues relating to the operationalization of the Global Data Protection Program
• Project Management and change management e.g. projects relating to internal governance structures such as privacy champion network, upgrade projects of components of the privacy program and internal approval processes.
• Supporting the business and the Data Protection Team in the review of new systems/products.
• Partnering with internal and external stakeholders as needed in the development and implementation of program needs.
• Assisting in the resolution of data protection issues across the business
• Working closely with the DPO, Director of Privacy Ops and Infrastructure and Business Partners to roll-out ICON’s data protection strategy.
• Collaborate with and support internal stakeholders to drive ICON’s revenue while mitigating data protection/privacy related risks.
• Partnering with internal stakeholders to embed Privacy Impact Assessment processes in other operational activities – i.e. change management/product and service development.
• Implementing communications plans to roll out policies and procedures.
• Developing metrics to monitor and measure effectiveness of compliance framework and gather data for regular reporting.
• Maintaining documentation of compliance activities, such as training and framework development.
• Provide support across the wider ICON where necessary, in response to business demands and requirements.  

Job requirements:

• BSc degree in business discipline with previous operational experience in a similar role or as a senior business consultant/commercial background.
• Privacy matters understanding and experience with data privacy on operational level is required.
• Experience in records management, record retention, record deletion will be considered as an advantage.
• Good communication skills.
• Experience with program management would be beneficial.

Benefits of Working in ICON:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.

We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.