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Senior Clinical Research Coordinator

JR072780

About the role

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ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

Recruiting now for a Senior Clinical Research Coordinator (CRC) at ICON, for Winston Salem location. This permanent opportunity, reports directly to the Clinical Operations Manager, with the primary aim; to coordinate multiple studies according to the study protocol, perform collection of clinical data points and to provide a seamless, customer service to the patients attending site.

Our mission is to function as an Integrated Site Network, the role of our Coordinators are paramount to achieving our mission.

As a Senior CRC, you will be responsible, day to day for the following tasks:

  • Performs study start-up duties including the production of a recruitment tool, and progress notes, as well as phone screening patients and identifying participants for trials on site
  • Proactively develops and executes recruitment plans that meet and exceed enrollment goals
  • Completes training on Clinical Trial Management System and maintains proper skills to update database, complete participant reimbursement, capture referral source of participants, and create calls lists to promote recruitment.
  • Attends investigator meetings
  • Performs technical requirements of the study protocol, i.e., lab work (phlebotomy and processing), blood pressure, electrocardiograms, Holtor monitoring, pulmonary function testing, allergy testing, urine/serum pregnancy testing, strep throat screening, or any procedure necessary for the protocol as ordered by the investigator or specified by a protocol
  • Documents laboratory data and adverse reactions, presents this information to an investigator in a timely manner, and immediately notifies investigators, the Institutional Review Board and sponsor of any serious adverse events
  • Builds and maintains strong relationships with Investigators and provides ongoing communication about trial status and participants

Successful applicants will have the following:

  • Bachelor's life science degree, or relevant industry-field experience
  • 2+ years' work experience in clinical research or pharmaceutical environment would be desirable
  • High level of attention to detail
  • Personable, able to build rapport with patients with ease
  • Motivated about a career in clinical research
  • Excellent planner, organized approach to work

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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