Senior HR Manager

At ICON, it is our people who set us apart.

Accountability, Collaboration, partnership and integrity are at the heart of who we are. Our mission is to help clients accelerate the development of drugs and devices that save lives and improve quality of life.

Icon is currently hiring for the position of Senior HR Manager. The role will work closely with business leaders across India and 11 other APAC countries to support them in the implementation of their People Plans. The role will also hold accountability for India entity operating in compliance with country law.

Ideally having a HR Business Partner background with People Leader experience to support the global HR Business Partner in executing the people plan across the APAC region. As a creative and strategic thinker you will have experience in areas such as talent management and planning, employee engagement, change management, employee relations, succession planning and country compliance.

The Role:

• Recognize, exemplify and adhere to ICON's values around our commitment to people, clients and performance.
• As a Sr Manager, you will recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• Oversee country HR manager in India in the delivery of advice on key areas such as disciplinary, performance management, redundancy, long-term sickness and issues that require country specific interaction. Responsible for proactive management of employee relations, legal compliance and ensuring HR policies meet these requirements in India.
• Support the implementation of people plans in your service lines through the rollout of HR program by working in collaboration with ICON's People Leaders.
• Proactively work with Managers in your market to highlight and identify key trends and issues arising from data from Key HR metrics such as, turnover reports, absence and performance reviews and propose specific plans to assist and advise improvements.
• Build strong working relationships with key Managers within your region of responsibility collaborating with them to impellent a people plan.
• Provide a proactive HR consultation service to all people managers advising them on all issues that arise in their teams.
• Provide advice and line management to the HR Manager reporting to you and advice on all issues that are escalated and ensure appropriate resolution.
• Ownership for key strategic HR projects that will add great impact for IOCN business and allow HRM to gain business understanding and experience
• Work closely with the HR Service Centre Manager and the HR Service Centre Team to ensure smooth transition on local issues and ensure clarity on when the team should handover or escalate.
• Support and coach people managers on complex employee issues.
• As a people leader, you will be responsible for setting clear goals and objectives for the HR manager reporting into this role.

What you need?

• At least 15 years of experience in total as a HR Manager in CRO/Pharma industry.
• Bachelors or Masters Degree in HRM.
• People Leadership experience with the ability to lead and develop a team.
• Demonstrable experience in leading large HR projects across designated regions.
• Strong experience within employee relations, change management, talent and reward.
• Experience working with senior management.
• Personable with great communication skills.
• A strategic thinker with strong influencing and negotiating skills.

Why join us?

ICON enjoys a strong reputation for quality and we are focused on staff development. We make it our mission to attract the most diverse and creative minds into our business and continually strive to provide opportunities for our people to excel, grow and build a great career. We understand that our greatest asset is the skill and talent of our people and that it is our people that truly set us apart.

Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage. We care about our people, as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long-term career.

ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment

Come and join us and together we will make a difference!