Job Title: Investigator Pricing Analyst I
Location: Dublin 18 / USA
At ICON, it's our people that set us apart.
As a global provider of drug development solutions, our work is serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry! Are you one of them?
At ICON, we have an incredible opportunity for an Investigator Pricing Analyst I to join the team in our Leopardstown, Dublin 18 location.
Role Summary:
To develop, interpret and define investigator site budget assumptions based on clinical trial protocols for internal and external clients.
* You must have CRO contract/budget experience, specific to site contracts, along with protocol review experience to be considered for this role
The Role:
People - Leadership, Teamwork, Energising and Developing Others
- To positively contribute to the investigator Pricing Strategy Group (PSG) by seeking to improve their job performance and knowledge of investigator budget pricing strategies and ICON systems and processes
- Provide expert guidance to ICON colleagues and external clients regarding fair market value fees for research related procedures/non-procedures and general investigator site budget formatting
- To effectively build and maintain a productive working relationship with the Clinical teams and other department staff to effectively manage their needs and expectations in relation to investigator budget pricing.
Clients - Delivery to Customers, Building Relationships
- Translate clinical trial protocol required procedures to relevant Current Procedural Terminology (CPT) codes in order to appropriately apply fair market value costs
- Prepare communication materials/ payment data for internal/ external clients relating to investigator budget pricing /reporting as appropriate
- Conduct day-to-day activities in a service-oriented, client-oriented and professional manner
- Maintain positive strong working relationships with clients, vendors and staff
- To escalate pricing issues/delays appropriately
- To set up, organize and maintain investigator budget pricing and supporting documentation as appropriate.
- Work with line manager as required to quality check /review work completed and maintain standards of excellence
Performance - Personal Effectiveness, Commercial Awareness, Robust Thinking
- Oversee and be accountable for the quality of the investigator pricing budget generated for internal/external protocols assigned ensuring that it is conducted in an effective manner, meeting agreed timelines and expectations and in accordance with industry/ internal KPIs, WPS and SOPs, appropriate regulations and ICON's quality standards.
- Develop investigator site budget estimates for each country per feasibility specifications according to available protocol information and fair market value costs
- Liaise with Business Development department to establish and provide required investigator fee estimates for inclusion in final RFP bid grid
- Liaise with internal/sponsor project lead to finalize budget formatting and costs per country, in the appropriate currencies
- Interpret final protocol, where available, to develop master budget templates.
- Provide ballpark estimations on projects where minimal information is available from the client based on experiential and historical data in similar projects
- Revise estimates as necessary in line with feedback and requests for RFP recosts
- Update estimates based on feedback from clinical experts internally or with the client and record this feedback appropriately
- Provide expert information and relevant documentation in relation to general pricing processes , fair market value costs, benchmark database systems (e.g. GrantPlan) and general investigator budget processes
- Attend project specific and general meetings as needed
- Liaise with ICON SSU during site agreement negotiations to assist with formatting/cost questions
- Special projects/assignments as requested.
- Communicate with assigned project lead to establish realistic timelines that will allow sufficient time to ensure quality outputs in line with business expectations.
- Contribute to writing/updating PSG SOP's/ WP's as requested
- Conduct general and study specific training for Clinical staff assigned to the studies / presentations to Clinical teams and to other ICON departments where necessary.
- Liaise with all other ICON departments such as Clinical, IPG, PTS, IT, Finance, legal and contracts to ensure pricing queries are speedily resolved and that the necessary preventative measures are put in place to prevent recurrence of similar issues.
- Accurately record and update all applicable logs and maintain all tracking tools as requested.
- Send meeting requests, book meeting rooms / teleconference facilities for meetings as required.
- Record, prepare and distribute meeting minutes as requested
- Be familiar with industry standards, appropriate regulations and relevant ICON processes and procedures
- Contribute to process improvement initiatives within the group and the wider organisation
- Meet all PSG iLearn/training requirements appropriate to this position.
- Ensure ICON's reputation for excellence is carried through and maintained throughout all processes and highlight areas for improvement as needed
What you will need:
- Bachelor's degree or local equivalent preferred, or will have relevant experience for the position
- Ability to liaise successfully with all levels of management at ICON, vendors, and clients.
- Good working knowledge of PC applications (Excel, Word, Outlook and Access).
- Excellent organizational, administration and problem solving skills.
- Excellent written and verbal communication skills.
- Excellent Customer Relationship Management skills
- Ability to easily adapt to dynamic environment working to strict deadlines and targets.
- Good numerical ability an advantage.
#LI-CW1