Senior Manager, Vendor Management

As a Senior Vendor Management you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

• Establish and manage overall relationship with select vendors
• Establish governance with select vendors
• Monitor service level metrics and key performance indicators
• Recommend strategies and process improvements
• Support cross-functional relationships with internal clients including: GCO, Legal, Finance, and QA.
• Execute new vendor selection initiatives (aka RFI/RFPs) in accordance with departmental processes
• Negotiate Master Service Agreements (MSAs) driving toward preferred rates and favorable discounting

TECHNICAL AND COMMUNICATIVE SKILLS:

• Excellent organizational and communication skills
• Excellent analytical and problem solving skills
• Excellent negotiation and interpersonal skills
• Experience with conflict resolution
• Proven relationship building ability

EDUCATION AND EXPERIENCE LEVELS:

• Bachelor’s degree required
• Proven experience in managing procurement operations, including vendor negotiation, contract management, and strategic sourcing.
• Strong leadership and organizational skills, with the ability to manage procurement teams and collaborate with cross-functional stakeholders.
• Excellent negotiation and communication skills, with the ability to build and maintain strong relationships with suppliers and internal teams.
• Strong analytical and problem-solving abilities, with experience in managing procurement budgets and identifying cost-saving opportunities.
• Detail-oriented, proactive, and committed to driving efficiency and compliance in procurement operations.
• 3-5+ years of experience in vendor/alliance management, project management / relationship management, new vendor selection process (RFP), or leading cross-functional work-streams within the pharmaceutical industry on either sponsor or vendor side

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.