Site Engagement Liaison
About the role
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At ICON, it's our people that set us apart.
As a global provider of drug development solutions, our work is serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry. Are you one of them?
The SIte Engagement Liaison (SEL) will develop relationships with clinical trial investigators and research site staff to facilitate recruitment of subjects in pharmaceutical industry clinical trials for which ICON serves as the contract research organization (CRO). The SEL will work in concert with ICON's clinical research associates (CRAs) and the study team to ensure that investigators and site staff have a thorough understanding of the investigational agents being used in the study, the trial's eligibility criteria, and all study procedures. Particular attention will be given to assessing the effectiveness of each site's strategy used to identify potentially eligible subjects. The SEL must also understand how the trial fits into the site's pattern of treatment for the condition and how any competing clinical trials or upcoming drug approvals may affect the progress of recruitment. Repeated interactions will be needed over the course of the trial to ensure that the trial remains "top of mind" with investigators and staff. The SEL will function as part of the study team and will interact frequently with sponsor companies and their field personnel. Furthermore, the SEL will serve as liaison with key investigators to help ensure that they receive prompt assistance with any queries and that any concerns they have are promptly transmitted to the trial's sponsor.
The role
Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.
* As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
Identify barriers to recruitment as well as solutions to those barriers
* Understand the scientific basis of assigned clinical trials
* Utilize educational materials to effectively communicate the science behind the clinical trial
* Be able to communicate the scientific basis of the trials to other team members, investigators and site staff
* Identify effective prescreening strategies for each trial and recommend improvements
* Provide detailed reports of interactions with investigators and site staff
* Serve as a therapeutic expert for internal ICON staff
* Participate in business development activities as assigned
* Exposure to the clinical research environment as a SEL, medical science liaison (MSL), study coordinator, Senior CRA or experience in a CRO
* Read, write and speak fluent English; fluent in host country language required
* PhD in biological science or related field, or PharmD preferred but not required Travel (approximately 60%) domestic and/or international.
* Other duties as assigned
To succeed you will need:
You will possess a Bachelor's Degree in a life-science, scientific discipline, medical and / or communication, marketing or business studies
Significant experience in CRO/Pharma with experience in patient recruitment
Highly developed organizational, problem solving and analytical skill, with the ability to prioritize
time-sensitive tasks and work independently, and to make decision and to progress projects.
Excellent communicator, both in written and spoken language, able to produce reports and project
plans to a high standard
Must have competent computer skills in MS Word, Excel and PowerPoint
Why join us?
Ongoing development is vital to us, and as a Patient Recruitment Planning Manager you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skill set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success.
ICON is an equal opportunity employer and committed to providing a workplace free of any discrimination or harassment.
EOE race/color/religion/sex/sexual orientation/gender identity/disability/vet/national origin
Application process
Once you find a job opening that fits your skills and interests, you can create an account, apply and check back on the progress of your application or apply for other roles. Once your application has been received, a confirmation email will be sent to your email.
Remember: this is our first time meeting you. Read the job description and highlight on your CV those experiences that we should learn about.
One of our experienced recruiters will read your profile and determine if you're fit for the role and the company. We are aware of instances where fake recruitment text messages and emails that can appear to come from ICON have been received by individuals. Always delete suspicious text messages or emails. Never give out personal financial information.
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