Site Engagement Liaison
About the role
This vacancy has now expired. Please click here to view live vacancies.
At ICON, it's our people that set us apart.
As a global provider of drug development solutions, our work is serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry. Are you one of them?
The SIte Engagement Liaison (SEL) will develop relationships with clinical trial investigators and research site staff to facilitate recruitment of subjects in pharmaceutical industry clinical trials for which ICON serves as the contract research organization (CRO). The SEL will work in concert with ICON's clinical research associates (CRAs) and the study team to ensure that investigators and site staff have a thorough understanding of the investigational agents being used in the study, the trial's eligibility criteria, and all study procedures. Particular attention will be given to assessing the effectiveness of each site's strategy used to identify potentially eligible subjects. The SEL must also understand how the trial fits into the site's pattern of treatment for the condition and how any competing clinical trials or upcoming drug approvals may affect the progress of recruitment. Repeated interactions will be needed over the course of the trial to ensure that the trial remains "top of mind" with investigators and staff. The SEL will function as part of the study team and will interact frequently with sponsor companies and their field personnel. Furthermore, the SEL will serve as liaison with key investigators to help ensure that they receive prompt assistance with any queries and that any concerns they have are promptly transmitted to the trial's sponsor.
The role
Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.
* As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
Identify barriers to recruitment as well as solutions to those barriers
* Understand the scientific basis of assigned clinical trials
* Utilize educational materials to effectively communicate the science behind the clinical trial
* Be able to communicate the scientific basis of the trials to other team members, investigators and site staff
* Identify effective prescreening strategies for each trial and recommend improvements
* Provide detailed reports of interactions with investigators and site staff
* Serve as a therapeutic expert for internal ICON staff
* Participate in business development activities as assigned
* Exposure to the clinical research environment as a SEL, medical science liaison (MSL), study coordinator, Senior CRA or experience in a CRO
* Read, write and speak fluent English; fluent in host country language required
* PhD in biological science or related field, or PharmD preferred but not required Travel (approximately 60%) domestic and/or international.
* Other duties as assigned
To succeed you will need:
You will possess a Bachelor's Degree in a life-science, scientific discipline, medical and / or communication, marketing or business studies
Significant experience in CRO/Pharma with experience in patient recruitment
Highly developed organizational, problem solving and analytical skill, with the ability to prioritize
time-sensitive tasks and work independently, and to make decision and to progress projects.
Excellent communicator, both in written and spoken language, able to produce reports and project
plans to a high standard
Must have competent computer skills in MS Word, Excel and PowerPoint
Why join us?
Ongoing development is vital to us, and as a Patient Recruitment Planning Manager you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skill set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success.
ICON is an equal opportunity employer and committed to providing a workplace free of any discrimination or harassment.
EOE race/color/religion/sex/sexual orientation/gender identity/disability/vet/national origin
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. Learn more about Our Culture at ICON
Day in the life
Teaser label
IndustryContent type
BlogsPublish date
10/28/2025
Summary
Precision at the Outset: The Strategic Role of Site Selection and Activation in Clinical Trials The success of any clinical trial begins well before the first patient is enrolled. Behind every sit
Teaser label
Our PeopleContent type
BlogsPublish date
10/27/2025
Summary
Daniela’s Journey at ICON Daniela Gutierrez’s career at ICON has been a journey of transition, determination, and purpose. What began as a role in study start-up has evolved into a position deeply
Teaser label
Our PeopleContent type
BlogsPublish date
10/15/2025
Summary
Chris Maguire’s Journey at ICON Over the past eight years at ICON, Chris Maguire has held six roles within the finance function, each expanding his expertise and sharpening his ability to support
Similar jobs at ICON
Salary
Location
Czech Republic, Prague
Department
Clinical Monitoring
Location
Prague
Remote Working
Office or Home
Business Area
ICON Full Service & Corporate Support
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
We are currently seeking a Clinical Research Associate II to join our diverse and dynamic team. As a Clinical Research Associate II at ICON, you will play a pivotal role in designing and analyzing cli
Reference
JR138155
Expiry date
01/01/0001
Author
Tereza SvobodovaAuthor
Tereza SvobodovaSalary
Location
US, Blue Bell (ICON)
Department
Full Service - Quality Assurance
Location
Blue Bell
Remote Working
Office or Home
Business Area
ICON Full Service & Corporate Support
Job Categories
Quality Assurance
Job Type
Permanent
Description
We are currently seeking a Principal Auditor Quality Assurance to join our diverse and dynamic team in Client Relationship Quality Assurance (CRQA). As a Principal Auditor CRQA at ICON, you will play
Reference
JR136146
Expiry date
01/01/0001
Author
Muna NelkeAuthor
Muna NelkeSalary
Location
Canada, Montreal
Location
Montreal
Remote Working
Office or Home
Business Area
ICON Full Service & Corporate Support
Job Categories
Clinical Operations
Job Type
Permanent
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.Our ‘Own It
Reference
JR136944
Expiry date
01/01/0001
Author
Zach HinesAuthor
Zach HinesSalary
Location
US, Blue Bell (PRA)
Location
Blue Bell
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Corporate Support
Job Type
Permanent
Description
We are currently seeking a Senior Contract Analyst to join our diverse and dynamic team. As a Senior Contract Analyst at ICON, you will play a pivotal role in managing contractual agreements, ensuring
Reference
JR137399
Expiry date
01/01/0001
Author
Brandon PupekAuthor
Brandon PupekSalary
Location
Brazil, Sao Paulo
Location
Sao Paulo
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Accounting & Finance
Job Type
Permanent
Description
We are currently seeking a Grant Specialist to join our dedicated team. As a Grant Specialist, you will play a vital role in managing the grant application process, ensuring compliance with funding re
Reference
JR138104
Expiry date
01/01/0001
Author
Bruna DuarteAuthor
Bruna DuarteSalary
Location
Argentina, Buenos Aires
Location
Buenos Aires
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Data Management
Job Type
Permanent
Description
We are currently seeking a Clinical Data Lead to join our diverse and dynamic team. As a Clinical Data Lead at ICON, you will play a pivotal role in designing and analyzing clinical trials, interpreti
Reference
JR135525
Expiry date
01/01/0001