At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.
Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That's our vision. We're driven by it. And we need talented people who share it.
If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.
ICON is currently looking to add a Senior Business Information Associate (RFI Writer) to join our growing team in supporting our Business Development efforts. This position is remote and can be located in either the UK or Ireland.
Job Profile Summary
- Produce high-quality, sales-focused informational documents in response to internal and external Requests for Information (RFI) that distinguish ICON from its competitors.
- Innovate and improve existing RFI responses and information collections, storage and presentation procedures and systems.
- Maintain ICON'S global company information systems
Job Description
- Recognize, exemplify and adhere to ICON's values which centre around our commitment to People, Clients and Performance.
- Analyze external RFls for client needs and establish criteria and guidelines for response. Liaise with Account Executive if clarifications are required.
- Ensure quality, accuracy and consistency of ICON information used for business development and marketing purposes.
- Prepare responses to RFls in timely manner in adherence with ICON procedures and liaise with other department managers as necessary to achieve this. Schedule RFI kick-off calls for more complex RFls as necessary.
- Support the Bl Manager in the review of RFI responses to ensure the highest level of quality and accuracy before being sent to the client.
- Ability and willingness to travel as required (usually <10% of the time) .
- Other duties as assigned.
- Mentor new Business Information Associates
- Support training initiatives and other department initiatives.
- Work with and provide information to ICON global proposal developers for proposals requiring responses to "RFI-type" questions as part of the RFP.
- Liaise with ICON department heads to update service capabilities on a regular basis.
- Develop and maintain a library of ICON metrics/case studies for use in business development
- Assist with maintenance of Project Database including obtaining updates from Operations Managers to assure database is current.
- Proactively assist sales team with innovative material to assist in the pre-RFP selling process.
- Liaise with other managers to improve the effectiveness of the organization.
Benefits of Working in ICON:
Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.