Sr. Manager, eCOA/ePRO

Sr. Manager, eCOA/ePRO

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Principal Clinical System Lead at ICON, you will provide strategic leadership and direction in the design, development, and implementation of clinical systems and technologies within the healthcare and pharmaceutical industries.

What You Will Do:

You will oversee scientific operations workstreams, ensuring deliverables meet quality and timeline expectations.

Key responsibilities include:

• Leading the design, implementation, and management of clinical trial systems and databases.
• Providing expertise in clinical data management and technology solutions to support trial operations.
• Collaborating with internal and external stakeholders to ensure system requirements are met and maintained.
• Developing and implementing data standards and quality control processes to ensure data integrity.
• Providing guidance and support to project teams on system-related issues and troubleshooting as needed.

Your Profile:

You will have solid scientific operations experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience:

• Bachelor's degree in computer science, information technology, or a related discipline
• Extensive experience in clinical data management, including expertise in clinical trial systems and databases.
• Proven leadership skills with the ability to effectively manage cross-functional teams and projects.
• Strong understanding of regulatory requirements and industry standards related to clinical data management.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• Detail-oriented with strong analytical and problem-solving abilities.
• Willingness to travel as required (approximately 15%)

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply