Director, Medical Safety Services
Talent Acquisition Team Lead
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About the role
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This is an exciting opportunity to join ICON
Director, Medical Safety Service, APAC
Location : Beijing or Shanghai, China or Seoul, Korea
This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. Our business has grown and developed significantly in the past five years and we are currently in a strong, top five position as one of the top tier, global Clinical Research Organisations. ICON is known for its clinical expertise and innovative technologies that aid our clients in bringing their products to market.
We currently have a challenging opportunity for an expert Director within our Pharmacovigilance (PV) and Safety Services Division. The role will take responsibility for delivering dynamic change, developing staff and providing technical expertise to ensure cohesion across the APAC team.
Role Overview
- Direct Medical Safety Service operations, including work distribution, supervision of assigned projects, departmental audits and supervision and mentoring of staff to ensure tasks are completed in accordance with ICON SOPs, Project Specific Procedures, and other applicable regulations
- Serve as a Project Director as assigned on standalone safety, DMC or Endpoint projects including provision of project governance, and oversight of timelines and budgets as appropriate
- Provide line management of all assigned staff
- Direct regional safety system administration and safety database activities to ensure compliance with SOPs, SSPs, and other applicable regulations, as requested
- Keep senior management appraised of any potential/actual study or staffing issues or risks and develop solutions
- Actively identify new business development opportunities and prepare business development proposals and client presentations as needed
Monitor metrics, performance and staffing and issue reports to senior management
- Direct the re-engineering of and implementation of process improvement to improve the efficiency of assigned projects and global MSS processes
To succeed in this role candidates should be able to evidence:
- At least 8 years of extensive pharmacovigilance experience and 5+ years of management experience required
- Strong PV experience from within a global organisation preferably at Director level
- Good management experience with the skill to lead, develop and motivate a regional/global team
- The ability to embrace and facilitate progressive change
- The implementation of continuous process improvements, delivering efficiency to global projects
- Previous experience of overseeing projects within Drug Safety from a Governance perspective
Benefits of Working in ICON :
Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.
We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.
ICON is an equal opportunity employer, including disability/veteran, and committed to providing a workplace free of discrimination and harassment.
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. Learn more about Our Culture at ICON
Day in the life
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Our PeopleContent type
BlogsPublish date
12/10/2025
Summary
Zhong Yao's Journey at ICON Plc in China Zhong Yao's career in clinical research spans over two decades, with leadership roles across major CROs and a commitment to advancing healthcare in China.
Teaser label
IndustryContent type
BlogsPublish date
12/01/2025
Summary
How Data Moves Through a Clinical Trial Clinical research depends on one essential element: trustworthy data. Every safety decision, every statistical conclusion and every regulatory submission i
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IndustryContent type
BlogsPublish date
11/28/2025
Summary
Quality and Compliance for New Entrants: A Plain Language Guide Quality and compliance can feel like dense subjects when you are entering clinical research for the first time. Many job
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