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Director, Medical Safety Services

JR064490

About the role

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This is an exciting opportunity to join ICON

Director, Medical Safety Service, APAC

Location : Beijing or Shanghai, China or Seoul, Korea

This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. Our business has grown and developed significantly in the past five years and we are currently in a strong, top five position as one of the top tier, global Clinical Research Organisations. ICON is known for its clinical expertise and innovative technologies that aid our clients in bringing their products to market.

We currently have a challenging opportunity for an expert Director within our Pharmacovigilance (PV) and Safety Services Division. The role will take responsibility for delivering dynamic change, developing staff and providing technical expertise to ensure cohesion across the APAC team.

Role Overview

- Direct Medical Safety Service operations, including work distribution, supervision of assigned projects, departmental audits and supervision and mentoring of staff to ensure tasks are completed in accordance with ICON SOPs, Project Specific Procedures, and other applicable regulations

- Serve as a Project Director as assigned on standalone safety, DMC or Endpoint projects including provision of project governance, and oversight of timelines and budgets as appropriate

- Provide line management of all assigned staff

- Direct regional safety system administration and safety database activities to ensure compliance with SOPs, SSPs, and other applicable regulations, as requested

- Keep senior management appraised of any potential/actual study or staffing issues or risks and develop solutions

- Actively identify new business development opportunities and prepare business development proposals and client presentations as needed

Monitor metrics, performance and staffing and issue reports to senior management

- Direct the re-engineering of and implementation of process improvement to improve the efficiency of assigned projects and global MSS processes

To succeed in this role candidates should be able to evidence:

- At least 8 years of extensive pharmacovigilance experience and 5+ years of management experience required

- Strong PV experience from within a global organisation preferably at Director level

- Good management experience with the skill to lead, develop and motivate a regional/global team

- The ability to embrace and facilitate progressive change

- The implementation of continuous process improvements, delivering efficiency to global projects

- Previous experience of overseeing projects within Drug Safety from a Governance perspective

Benefits of Working in ICON :

Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.

We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.

ICON is an equal opportunity employer, including disability/veteran, and committed to providing a workplace free of discrimination and harassment.

List #1

Day in the life

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Shaping the Future of Patient Safety: A Conversation with Hassan Aljobori

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Our People

Content type

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Publish date

02/05/2026

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Shaping the Future of Patient Safety At ICON, patient safety is the foundation of everything we do. Hassan Aljobori, Director of Pharmacovigilance, shares his journey through nine years of growth

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Hassan shares his career journey, advice for building a career in pharmacovigilance, and what sets ICON apart as an employer.

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Izabella's Journey Back to ICON

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Publish date

01/26/2026

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Sometimes the best way to recognise what you have is to experience life without it. For Izabella Grimaldi, a Clinical Research Associate II based in Brazil, that realisation came after seven months wo

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Izabella shares what makes our culture, leadership, and opportunities worth coming back for.

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Understanding CRA, CTA, and SMA Roles in Clinical Research

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Understanding the Difference Between CRA, CTA, and SMA Clinical research job titles can be confusing, particularly for those new to the industry. Acronyms such as CRA, CTA and SMA appear frequentl

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This guide explains the differences, responsibilities, and how each role supports clinical trial delivery.

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