eCOA Application Specialist

eCOA Application Specialist - Europe - Home or office based

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Reporting to the Senior Manager, PCS, the eCOA UAT Lead member is a key member of the eCOA Solutions team.

The eCOA Application specialist acts as the ICON expert that approves the design of eCOA Systems and creates appropriate testing plans and scripts to ensure system is adequately tested prior to deployment.

What you will do:

• Proactively identify and highlight potential risks to delivery timelines

• Review & approve design eCOA Vendor design documentation to ensure alignment with the protocol

• Create Test Plan documents and reports

• Write series of UAT scripts that ensure eCOA Vendor platforms are adequately tested prior to go live

• Execute test scripts as required

• Support the Project Manager, COA by giving accurate estimates of delivery time and factors that impact delivery time associated with their defined tasks

• Attend meetings with internal teams and Sponsors and represent eCOA Solutions team as expert on system design and testing

• Recognize, exemplify and adhere to ICON's values, which center on our commitment to People, Clients and Performance.

• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs

• Track project deliverables using appropriate tools

• Other duties as assigned

Education, skills and experience required 

• Bachelor’s degree in related field or equivalent experience

• Minimum of 3 years’ experience in IRT/eCOA or related field

• You will have significant experience in eCOA, research technology, Outcomes Research, or eClinical/Clinical field or related services/industry.

• Comfortable managing a variety of tasks at one time

• Strong leadership, influencing, and motivational skills

• Excellent communication skills

• Fluency in English both verbal and written

• Analytic, problem-solving skills

• Focus on continuous improvement

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply