HR Manager

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

HR Manager- Blue Bell, PA- hybrid

At ICON, our people set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organization: Collaboration, Agility, Integrity, and Inclusion. In the HR Manager role, you’ll be working in a dynamic and supportive environment, with some of the brightest and most capable HR and Business Leaders in the industry. 

Our HR Managers are responsible for the delivery of HR consulting, coaching, and support to the Company’s people leaders in line with ICON’s standards and emphasis on a high performing culture. It is essential that this role exemplify and adhere to ICON's values in all actions, great and small.

The Role:

• Responsible for the delivery of HR consulting services to a US-based clientele while aiding the overall contributions of the greater global HR organization.
• Drive a culture of consistency and process improvement as a means to add value to our business partners.
• Deliver complex case management in key areas such as discipline, performance management, redundancies, and other country-specific activities.
• Responsible for management of employee relations cases leveraging knowledge of local law, ICON policy, and situational awareness.
• Proactively work with people leaders in the region/service line to highlight and identify key trends and issues arising from data such as exit interviews, turnover reports, absence, and performance reviews and propose specific plans to facilitate improvements.
• Work closely with the HR Business Partners and COEs to support the implementation of people strategies/plans and corporate HR programs.
• Build strong relationships with key people leaders to become a trusted partner in the delivery of their goals.
• Work closely with the HR Service Centre Team as a point of escalation for employee relations, leave and ADA cases affecting employment status, and service line change management activities.
• Occasional travel (approximately 5%) domestic and/or international as required.
  
  You will need:

• An undergraduate degree
• 3+ years HR generalist experience
• Industry experience or experience in a service/billable environment in a large and/or complex organization preferred
• Expertise in statutory compliance and employee relations
• Stakeholder management experience
• Comfort with delivering presentations/trainings in an in-office or virtual environment
• Highly proficient written and verbal communication skills
• Strong analytical and Excel competencies
• Must be able to work in-office no less than three days per week

Benefits of Working in ICON:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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