Manager (Line Manager), Clinical Supplies

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

This is Line Manager role. 

What you will be doing:

• Recognize, exemplify and adhere to ICON’s values which center around our commitment to People, Clients and Performance
• Responsible for management of administrative activities:
• Training & Onboarding to ICON Organization
• Conducting Routine 1:1 meetings with employees to review workload and career engagement and development
• Training & Timesheet Compliance
• Conducting Annual Performance Reviews
• Review and Approval of Time Sheets & Expense Reports
• Review and Approval of Time off Requests
• Manage and develop ICON employees to ensure high quality work performance and retention of employees that meet or exceed expectations
• Work with Talent Acquisition to identify and interview candidates for open positions
• Based on interview performance submit candidates for client M&G consideration, if applicable
• Conduct annual performance reviews, performance assessments, and management of performance concerns
• Attend routine meetings with client management to review team member performance, per agreed upon job description 
• Anticipate, recognize and assist with the resolution of issues within functional groups as they arise and escalate to client/ICON management as needed
• Review of Assigned Project Workload:
• Ensure assigned workload is appropriate and manageable
• Escalate/ Discuss workload concerns with client management as appropriate
• Conduct High-Level Review of Project Deliverables to ensure timelines are met. Provide high-level guidance to employees to ensure any potential delays are proactively communicated to client management
• Collaborate with and support Client’s with strategic direction and initiatives, as required
• Perform other duties as assigned
• Contribute/Support ICON initiatives and projects

Qualifications:

• Bachelor’s Degree, supply chain, health sciences or related field - Highly Preferred. 
• 6-8 yrs. of relevant experience.
• 2 yrs. of people management experience, preferred. 
• Experience in clinical development and/or clinical supplies
• Prior supply chain, logistics or clinical operations knowledge, preferred
• Knowledge of applicable regulations pertaining to clinical supplies including GMP and ICH/GCP guideline
• Demonstrated high-level of initiative and ability to function independently
• Proficient using computerized information systems including experience with PC- Windows, MS Office Applications: Outlook, Excel, PowerPoint, Word, Teams SharePoint Sites, required
• Read, write, and speak fluent English; fluent in host country language required.

Onsite Requirements: (Client Site)

1x a week in West Point PA

1x a month in Rahway NJ

Additional flexibility may be required to cover for managers who are OOO

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.