Manager, Quality Assurance

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.


What will you do:

• Recognize, exemplify and adhere to ICON's values which center on Integrity, Accountability & Delivery, Collaboration, Partnership and Own IT@ICON.
• Manage Projects, People and/or Audits relevant to the Functional area as appropriate for the position.
• Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
• As  a  Manager, the employee is expected to  recognize the importance of  and create a culture of process improvement  with a focus on streamlining  our processes adding value  to  our  business and meeting client needs. Travel (up to 35%) domestic and/or international.
• Plan and conduct QA audits and reviews as required in order to assure that clinical  research activities managed by ICON  are of the highest standard and  in  compliance with the requirements  of ICON or SponsorSOPs, study protocols, and relevant GxP requirements.
• Manage compliance projects in accordance with established timelines, budget, quality standards and/or contractual requirements.

Requirements:

• Complete Bachelor's Degree

• Leadership experience: sets a clear and convincing future direction, while communicating with clarity
• Teamwork experience: build strong and effective teams, valuing different contributions; works with and through others, involving people in issues that affect them.
• Coaching Experience: energizing & developing others, Creating an environment that motivates people; identifies development opportunities for self and others. Acts as a coach and mentor and shares expertise.
• Role models how to handle resistance, setbacks, and adversity in a resilient manner.
• Experience taking positive action to promote the well-being of all.
• Experience driving a high-performance culture through effective management of team’s performance, establishing challenging yet achievable performance goals, conducting regular check-ins and linking team performance to organizational performance.
• Experience fostering an environment of continuous learning and development.

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.