Patient Recruitment Planning Manager
About the role
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- Responsible for the successful implementation and completion of the recruitment campaigns and retention solutions within the larger strategic study delivery plan.
- Oversees and is accountable for all aspects of assigned projects.
- Leads internal team members to ensure project milestones are met as contracted
- Client-facing role leads all recruitment/retention campaign related discussions including contract deliverables, budget allocation, explaining performance metrics, projection modeling, and site performance.
- Works in an integrated model within the study team; Liaises with project director, project manager, CTM, study startup, feasibility, regulatory, business development as needed.
- Understands each protocol assigned and is able to lead and participate in creation/coordination of patient recruitment strategy.
- Monitors and coordinates the efforts of the internal and external project teams and acts as the primary point of contact for clients.
- Analyzes recruitment reports and projections and implements changes to strategy/tactics as necessary to achieve contracted goals.
- Oversees IRB approval processes for all patient recruitment and retention materials.
- Provides feedback to management regarding the maintenance of effective levels of recruitment activities for each project.
- Provides campaign training to multiple audiences; sponsors, sites, internal team members.
- Works with clinical teams to ensure lesson learned are documented and case studies developed.
- Keeps abreast of current trends within the patient recruitment and retention
- Actively identifies and engages new and niche vendors as appropriate to maintaining ICON’s competiveness.
- Offers assistance and mentoring to team members to create a supportive working environment
- Develops effective working relationships within the Patient Recruitment Services team to enable an atmosphere of motivation, creativity and innovation.
- Leads by example and set high standards that others will follow.
- Bachelor’s degree, or local equivalent, in a life-science, scientific discipline, medical and / or communication, marketing or business studies
- 3-5 years in CRO/Pharma; Minimum of 3 years’ experience in patient recruitment
- Highly developed organizational, problem solving and analytical skill, with the ability to prioritize time-sensitive tasks and work independently, and to make decision and to progress projects.
- Excellent communicator, both in written and spoken language, able to produce reports and project plans to a high standard
- Must have competent computer skills in MS Word, Excel and PowerPoint,
A better career. A better world. A better you.
Our people are our greatest strength, are the core of our culture and the driving force behind our success. Throughout all levels of the company, our people have a drive to succeed and a passion that ensures what we do, we do well. We help you build exciting and rewarding careers, deliver results to help bring life-changing medicine and devices to market and maintain ICON’s success as an industry leader. See all locations Read more
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