Project Analyst I

Project Operations Analyst

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Project Operations Analyst (POA)

• We are currently seeking a Project Operations Analyst (POA) to join our diverse and dynamic team. As an PAO at ICON ) you will be supporting the assigned department or functional team with guidance on assigned projects and tasks. You will be developing skills by working closely with other members of the project team, client, clinical/scientific teams, and/or internal and external clients and vendors as needed for successful project execution.

What you will be doing

• Responsible for performing assigned project tasks while adhering to timelines, SOPs and performance metric standards.
• Selects and manages suppliers and other project resources for assigned tasks with guidance and team oversight.
• Identifies risks with assigned tasks and effectively executes strategies to minimize those risks.
• Measures and tracks project related KPIs.
• Supports project meetings and the resolution of issues, project recaps and corrective/ preventative action.
• Understands and owns portions of the project scope. Identifies scope creep on assigned tasks.
• Supports accurate tracking and regular upkeep of financial data on assigned tasks and projects.
• Be a Subject Matter Expert in applicable systems and processes.
• Approve vendor invoices.
• Review TMF for inspection readiness and file/submit review checklist to appropriate section of TMF.
• Perform eTMF QC/QR activities.
• Support with recruitment forecast set up and maintenance.
• Enter the Key Milestone dates into PM Study Milestone Tracker.
• Support PMs/Sr POA in developing communication plan, recruitment/retention plan, project specific training plan and project specific training tracker/matrix.
• Communicate efficiently and effectively within/outside of project team and communicate regularly with senior project team members about project tasks.
• Support with internal ad-hoc operational data analysis and reporting activities.
• Assist the PM in ensuring ICON applications are uploaded with necessary project information (OMR & other ICON systems).
• Support with the resolution of all Operational Data Quality Application (ODQA) queries related to their assigned Data Quality Categories.
• Support PM with Manual Traffic light Report (TLR) - SDV standard + add on to the SDV (Traffic light).
• Ensure periodic review of operations data logic, quality, and delivery risks with PM.
• Clean-up and close the project in relevant ICON systems.
• Ensure timely completion of CAPA for any deviations/issues identified in the projects assigned and ensure reported issues are addressed timely.

Your profile

• Bachelor's degree in a relevant field, such as life sciences or healthcare
• Previous experience in clinical research or a related field preferred
• Strong organizational and communication skills
• Ability to work independently and collaboratively in a fast-paced environment
• Attention to detail and ability to prioritize tasks effectively
• Good level of local language and English

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply