Sr. Contract Specialist (Central lab)

Sr Contract Specialist - Bangalore - Hybrid working

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

• WHAT YOU WILL BE DOING: JOB FUCTIONS/RESPONSIBILITIES:
• Recognize, exemplify and adhere to ICON's values which are based on our commitment to People, Clients and Performance.

• Contract/Change Order Support

  Coordinate and develop contracts and change orders for newly awarded and on-going projects at ICON.

• Work simultaneously on numerous contracts and/or change orders.
• Lead discussion with ICON Legal, the Sales Team and liaise with their respective Contracts Manager, as necessary, to determine the appropriate terms and conditions to be included in the contracts (inclusive of Start-up Agreements) and change orders.
• Understand applicable ICON costing tools, client budget grids, and any tools and templates developed within the Client Contract Services group. Ability to explain the costing process to someone without a financial background.
• Understand the operational department’s tasks and roles within the task as well as cost drivers within ICON.
• Solicit input and review of contracts and change orders from the relevant operational departments.
• Understand reasons and challenge supporting information provided by the project team related to budget changes (timeline, specifications, tasks, hours, etc.) and ensure that the budget changes are reasonable and justified.
• Understand legal language contained in a MSA, Start-up Agreements, and standalone contracts.
• Develop cash neutral payment schedules as required.
• Recognize when input and/or review by Legal and/or operations/senior management is required.
• Liaise with their respective Contract Manager on any issues that need to be escalated within ICON or the client.
• Provide project/financial analysis on the project budget to justify supporting information from the project team.
• Update Salesforce in a timely and consistent manner with concise, accurate information on status of the contract or change order.
• Develop and maintain client/project files and tracking tools.
• Manage and prioritize workload in relation to timelines.

• Quality

• Review client/project documents and budgets prior to submission to their respective Contract Manager for final QC review.

• Build Relationships

• Build relationships with ICON project teams, sales, proposals, finance, and project analysis.
• Build relationships with other ICON service areas and vendors.

• Communication

• Ensure clear and direct communication when corresponding (verbally or written) with the project team on the status of the contract and/or change order.
• Provide the relevant information required for negotiations and discussions with clients regarding cost proposals/change orders/contracts to the Contract Manager, the respective Sales personnel, and project teams.
• Organize, lead, chair, and manage internal meetings required related to contracts and change orders.

• Process Improvement

• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

• Travel

• Due to the nature of this position it may be required for the employee to travel.
• Travel (approximately 5% or less) domestic and/or international

YOUR PROFILE:

EXPERIENCE, SKILLS, KNOWLEDGE REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Functional Knowledge

• Requires expanded practical and conceptual knowledge of contract services within clinical research and proven capabilities in contract/change order and/or budget preparation.
• Requires knowledge and experience in own specialized discipline or field.
• Uses best practices and knowledge of internal or external business issues to improve products or services
• Solves complex problems; takes a new perspective using existing solutions
• Works independently, receives minimal guidance
• Acts as a resource for colleagues with less experience
• May work as part of a team

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work.
• Excellent working knowledge of MS Excel and MS Word
• Prior relevant clinical research industry experience.
• 2 to 3 years’ experience in Central Laboratory proposal or contract/change order budget development.

Leadership

• No supervisory responsibilities but may provide informal guidance/on the job training to less experienced team members

Problem Solving

• Solves problems where technical expertise and knowledge of precedents enables identification of possible solutions and underpins making of judgment

Impact

• Impacts quality of own work and the work of others on the team; works to improve guidelines and policies.

Interpersonal Skills

• Demonstrate ability to work independently.
• Demonstrate ability to be highly motivated and be a strong team player working well in a strong team environment.
• Demonstrate ability to be a self-starter and function in a high paced, dynamic environment.
• Demonstrate ability to follow directions well.
• Demonstrate ability to work under pressure and/or tight timelines.
• Excellent communication (oral and written) and organization skills.
• Explains information to others in straightforward situations

Education Requirements:

Bachelor's degree or local equivalent

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply