Study Support Assistant

Study Support Assistant - Sofia, Bulgaria - office based flex

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Study Support Assistant , you’ll play an important role in helping our clinical studies get up and running efficiently. This is an ideal position for someone looking to begin a career in clinical research, offering hands-on experience in a global organisation and the chance to learn from experts in the field.

Your main responsibilities will include:

• Supporting Study Start-Up activities by tracking, filing, collating and verifying submission documentation for Ethics Committees (EC), Regulatory Authorities (CA), and other relevant bodies

• Assisting with translation and coordination of submission documents

• Updating and maintaining tracking systems to ensure accurate study progress records

• Assisting in the setup, maintenance, and quality review of the Trial Master File (TMF) to ensure completeness and inspection readiness

• Helping set up and maintain electronic filing systems and study documentation

• Coordinating and attending team meetings, preparing presentations and materials when required

• Assisting with payments to regulatory or ethics bodies as needed

• Ensuring compliance with ICH-GCP, ICON Standard Operating Procedures (SOPs) and study requirements

What You Need

• A Bachelor diploma (or local equivalent) is required; a background in research or healthcare is an advantage but not essential

• Excellent attention to detail and strong organizational skills

• Effective written and verbal communication skills in English

• A proactive attitude with the ability to collaborate and support multiple team members

• Good computer literacy and willingness to learn ICON systems, including CTMS and TMF tools

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply