Web Administrator / Web Content Manager

Website Administrator/ Web content Manager- Mapi Research Trust

Location: Lyon, France

Are you looking for a position where you can change people's lives for the better? If yes, this is a phenomenal opportunity - apply to start the new journey.

Mapi Research Trust (MRT) is a non-profit organization dedicated to improving patients' quality of life by facilitating access to Patient-Centered Outcome (PCO) information. We promote scientific approaches in the PCO field and encourages exchanges between academics, pharmaceutical companies, and international organizations around the world in the service of incorporating the patient's voice into every step of the development process of new treatments. https://mapi-trust.org//

We are looking for a Website Administrator/Web Content Manager to join our MRT team in Lyon. In this role you will be responsible for managing eProvide. ePROVIDE is an online portal providing access to all MRT services, including our 3 key databases. ePROVIDE is a unique location to build and support a successful COA strategy and get a drug approval faster. It centralizes comprehensive and up to date COA information including COA descriptions, labeling claims with COA results, recommendations with COA results and licensing and information support.

Overview of role:

• ePROVIDE portal administration and assisting product owner in the management of database portal, qualification of users' needs, writing of scope of work/specifications documents
• Participate in the selection of providers and the chosen solution
• Manage relationships with the providers, and maintenance follow-up on a daily basis
• Perform database portal modeling, structuration and settings, ensure data/databases migration, perform tests, check deliveries and quality check developments, contribute to the definition of formats and rights and rules in the context of the applicable norms and standards
• Act as a coordinator with the users and contributors by investigating their needs and their usage of the database portal, Write guidelines and instructions
• Client/User support: answering inquiries related to databases about content and user experience
• Leading client demos in WebEx/TC/F2F, follow-up of client's feedback (coming from clients, BD or others)
• Reporting: update of tables and monthly dashboards
• Proficiency in English (written/oral)
• Experience of managing projects- timelines, risk management and budget perspective
• Work with minimal supervision and demonstrate appropriate initiative when making decisions and problem-solving. Demonstrate flexibility and an open-minded approach to task completion

Why join us?

Ongoing development is vital to us, you will have the opportunity to progress your career, with the potential to grow your skills in multiple areas of interest, whether that is training others, leading a task force, or developing creative solutions to improve work processes. Our benefits package is competitive, our scope is international, and we genuinely care about our people and their success.

ICON is an equal opportunity employer and committed to providing a workplace free of any discrimination or harassment.

EOE race/color/religion/sex/sexual orientation/gender identity/disability/vet/national origin