Account Executive

Account Executive - Site and Patient Solutions

Location: Homeworker

Job Description Summary

As an Account Executive you will hold responsibility for selling the solutions and specialty services that the ICON Site and Patient Solutions (ISP) division provides to our clients. This may be to existing or prospective ICON clients.

Key to the role is the ability to listen to and understand client needs so that client success through the use of Site and Patient Solutions can be maximized. This includes interacting with clients during and after implementation as a key point of contact alongside our project teams, thereby ensuring client satisfaction and identifying opportunities to expand our deployment footprint where appropriate. This may include identifying areas of our solution that need to be enhanced to meet individual client needs.

Working as part of our global Business Development team you will partner with colleagues with other clinical sales responsibilities to provide strong bid presentations comprising all aspects of ICON services and solutions.

​Job Description

The Account Executive is a manager of client relationships by developing knowledge of the client's business objectives, goals, markets and needs in order to deliver appropriate solutions. The focus of the position is to serve as primary interface to assigned clients, responsible for overall relationship, sales targets and satisfaction.

Develop and maintain knowledge of competitors in the market and other third-party vendors in existing client base. Provide feedback to Operations, other divisional Business Development representatives and all appropriate cross-functional departments regarding client and market needs and competitive data. Complete other administrative tasks, such as Salesforce entries and updates, travel and expense reporting or similar, and required training in a timely manner. Perform responsibilities in a professional manner, meeting the Company’s mission and goals.

Job Advert Posting

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

We are currently looking to strengthen our Site and Patient Solutions team through the recruitment of an Account Executive to support our business development activities.

The role:
As an Account Executive you will hold responsibility for selling the solutions and services that our Site and Patient Solutions division provides to our clients. This may be to existing or prospective ICON clients.

Key to the role is the ability to listen to and understand client needs so that client success through the use of Site and Patient Solutions can be maximized. This includes interacting with clients during and after implementation as a key point of contact alongside our project teams, thereby ensuring client satisfaction and identifying opportunities to expand our deployment footprint where appropriate. This may include identifying areas of our solution that need to be enhanced to meet individual client needs.

Working as part of our global Business Development team you will partner with colleagues with other clinical sales responsibilities to provide strong bid presentations comprising all aspects of ICON services and solutions.

You will need:
To be successful in this role you should have a solutions sales background with a minimum track record of 3 years success, preferably in a Biotechnology or Pharmaceutical environment.
You will also have a Bachelor’s Degree in Life Sciences, Technology or a related discipline.
Knowledge of and experience in selling clinical trials services including sites, home healthcare and/or clinical trial technologies would be a distinct advantage.

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.

We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life insurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.