Agreement Coordinator

As an Agreement Coordinator you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

What you will be doing:

You will be responsible for assisting a team of project managers by performing advanced administrative and system processing tasks for multiple ongoing projects.  Tasks include project initiation and facilitation through creations of system workflows, uploading documents, detailed activity and expert research and ensuring quality control in a regulated environment.

• Provide advanced administrative support under general supervision to assist multiple project managers, including but not limited to, high volume email management, system workflow creation and updates, document review and upload, drafting email templates and database quality control.
• Must have the ability to self-assign, regulate and complete various self-directed work assignments requiring advanced organizational ability and independent judgment within appropriate timelines to ensure a highly efficient project flow.
• Keen attention to detail and understanding of team/client organizational system, urgency of items, overall timelines and technical skills needed to prioritize and self-delegate assignments in a fast-paced environment.
• Responsible for multiple systems record creation and maintenance as well as quality control of existing records and data.
• Independently utilize current work instructions and Standard Operating Procedures (SOPs) to ensure projects are completed correctly and within client compliance. Provide creative suggestions for continuous process improvement, efficiency, and clarity.
• Regularly review the quality of all documents and system data for compliance with external and internal regulations. Ensure activities meet appropriate quality and compliance criteria.
• Assist with gathering data and documents for routine and ad-hoc client audits.
• Responsible for additional non-routine, non-repetitive assignments and projects of limited scope as assigned.

Requirements:

• Proven ability to use all MS Office suite or applications including Word, Excel, Access & PowerPoint.
• One-year of relevant experience and/or training; or equivalent combination of education and experience
• Read, write and speak fluent English; fluent in host country language required.
• Bachelor’s Degree or international equivalent preferre

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.